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Mercure Resort Sanur, Denpasar

4 stars
Jalan Mertasari SanurP.O. Box 3476, DenpasarBali80034Indonesia, 800-491-6126
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Good3.8 / 5
Beach
Beautiful beach
Location
Great location
Amenities
Great amenities
Value for money
Fairly good value for money
148See all 148 Hotels.com reviews
From 1,981 reviewsTripAdvisor Traveller Rating
  • Denpasar (DPS-Ngurah Rai Intl.) 22-min drive; 8.8 miles/14.1 km
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)

Mercure Resort Sanur, Denpasar

Hotel Info: 866-539-8117

from $97
  • Superior Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 28, 2017 (from midnight March 27, 2017 to early morning March 29, 2017). Check-in and check-out will not be possible on March 28, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 2.20 km

Also known as

  • Mercure Resort
  • Mercure Resort Sanur
  • Mercure Sanur
  • Accor Hotel Sanur
  • Mercure Hotel Sanur
  • Mercure Resort Sanur Bali
  • Mercure Resort Sanur Hotel Sanur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 40 per night

Buffet breakfast is offered for an extra charge of USD 210000 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Meeting rooms 4
  • Conference space size (feet) - 4842
  • Conference space size (meters) - 450
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 41
  • Year Built 1988
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

My Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Sahadewa Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Breeze Bar - This bar is located by the pool and specializes in international cuisine. Happy hour is offered. Open daily.

De Lounge - This lobby lounge overlooks the garden and specializes in international cuisine. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Bicycle rentals on site
  • Playground on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Mercure Resort Sanur, Denpasar’s small print

Also known as

  • Mercure Resort
  • Mercure Resort Sanur
  • Mercure Sanur
  • Accor Hotel Sanur
  • Mercure Hotel Sanur
  • Mercure Resort Sanur Bali
  • Mercure Resort Sanur Hotel Sanur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 40 per night

Buffet breakfast is offered for an extra charge of USD 210000 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 148 reviews

Mercure Resort Sanur, Denpasar
Excellent4.0 / 5
Comfortable stay
I hadn't planned to stay here but was pleasantly surprised. It was a bit dated and the buffet was limited but the staff were lovely.
6 night trip
Mercure Resort Sanur, Denpasar
Excellent4.0 / 5
Recent honeymoon
We stayed here the last 2 days of our honeymoon. Overall we gave the hotel 4 stars. The good was the beach, grounds and shuttle bus to Hardies for shopping. Rooms were clean and and comfortable but walls seemed thin. We could hear next door but it didn't effect us much. As for the bad, it was smaller details with the service. The room wasn't ready at check in time(many others waiting too). Also, the restaurant made a few mistakes at each of our dinners. Food and services are much more expensive than in town or other places we stayed in Bali. It was expected being a little farther away and having a resort feel. We would stay here again
2 night romance trip
Mercure Resort Sanur, Denpasar
Outstanding5.0 / 5
We were very happy with our stay, we had a great room near the main pool & not far from the beach or restaurant. We felt it was real value for money & the breakfast was fabulous
3 night trip with friends
Mercure Resort Sanur, Denpasar
Excellent4.0 / 5
Adhi Jaya in Kuta and the Mercure in Sanur...
First time in Sanur, wonderful to relax, not too busy or noisy, great atmosphere, fantastic restaurants, good for walking, the position of the Mercure is great. A great holiday and not too far from Perth WA...
7 night romance trip
Mercure Resort Sanur, Denpasar
Poor1.0 / 5
Ruined by management. Lost the Bali spirit.
Used to be a great place to stay. New management now only looking out for $$$. Halfway through our stay they decided they wanted to charge me extra for my ginger tea. Management are making staff unhappy with the changes. Lost the spirit of Bali with European management standards. Ruined it Accor group. You have got it all wrong.. last time staying here for us.
7 night trip with friends

See all reviews

Mercure Resort Sanur, Denpasar

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