4/10 Fair
Dec 19, 2022
Very disappointed with this stay! I've stayed at many comfort inns and this was by far the worst one! The girl at check in was very pleasant but the rest of the staff wasn't the happiest to be there it seemed. The breakfast was just frozen sandwiches, granola bars or muffins the second day we stayed there wasn't even any juice in the machine they claimed they ran out but the front desk person was on the phone the entire time we were at Breakfast and didn't seem to want bothered. We were on the 3rd floor and the ice machine didn't work had to keep going to the 1st floor for ice. It was my daughters birthday weekend so I payed the extra to stay in a hotel with an indoor pool so the kids could swim only to be told after we checked in that the pool was closed for remodeling but should be open by Saturday morning but it was not reopened at all during our stay it completely ruined the kids weekend! The heat wasn't the greatest either I had to crank it up to 90 to get it warm in there. They put us in the back rooms along the highway and it was super loud all night you could hear every car and big truck that passed by. I'm just so disappointed overall
Verified traveler
2-night family trip
Verified Hotels.com guest review