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Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita

4 stars
Carretera Punta de Mita Km 11.5Bahia de Bandearas, Punta MitaNAY63734Mexico, 800-491-6126
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Good3.5 / 5
Bar
Bar is awesome
Location
Great location
Service
Fantastic service
Food
Food is all right
234See all 234 Hotels.com reviews
From 4,116 reviewsTripAdvisor Traveller Rating

Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita

Hotel Info: 866-539-8117

from $223
  • Deluxe Ocean view
  • Deluxe
  • Deluxe Super Saver
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Grand Palladium Vallarta Punta Mita
  • Grand Palladium Vallarta Resort All Inclusive Punta Mita
  • Grand Palladium Vallarta

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs USD 10 per person, per day. Facilities include a sauna, a spa tub, and a swimming pool.

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 6 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Waterslide
  • Tennis on site
  • Spa tub
  • Beach towels
  • Swim-up bar
  • Sauna
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1999
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (non-alcoholic beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling gear
  • Tennis lessons
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The Zentropia spa offers a variety of treatments and services, including vapor baths; facial and body treatments; waxing; massages (offered in a treatment room or on the beach); and aromatherapy with oils, herbs, and natural extracts. There is a spa tub, sauna and Turkish bath, which are free for all Royal Suites guests. A beauty salon provides services for both men and women. Guests can enjoy a view of the garden. Open daily; reservations required for all services. Guests under 18 aren't allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita’s small print

Also known as

  • Grand Palladium Vallarta Punta Mita
  • Grand Palladium Vallarta Resort All Inclusive Punta Mita
  • Grand Palladium Vallarta

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs USD 10 per person, per day. Facilities include a sauna, a spa tub, and a swimming pool.

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 234 reviews

Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita
Outstanding5.0 / 5
Amazing friendly service.
I always enjoy the Palladium Vallarta. In the last year I have noticed they have really stepped up their customer service. The staff is intentional about connecting with guests and really trying to meet every need possible. The only negative I can find is that the chefs working on the floor at various stations in the main dinning/buffet area could use some coaching on understanding simple requests in English. Entire staff friendly and really do make you feel like you've come home.
3 night trip with friends
Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita
Outstanding5.0 / 5
Royal suites at palladium
Royal suites at palladium were great. the staff there was awesome
2 night family trip
Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita
Poor1.0 / 5
Disappointing
Worst hotel I've ever stayed at. Staff was nice. The maids didn't like to clean your room. You had to wait for a seat at the pool and seating at the restaurants. To get anywhere you had to walk very far. Bed was uncomfortable and you couldn't sleep because the music was always so loud in your room and the walls were paper thin so you could hear your neighbor also. Pool blared music all day and some nights until 12am and the walls shook in the room because it was so loud. Unacceptable. The food was just OK. Overpacked resort. The experience made us not want to come back to this area in Mexico. Such a disappointment.
1 night family trip
Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita
Poor1.0 / 5
Terrible
Checking in took forever which was the least of problems. Rooms had noise so bad you could hear everything next door and the pool blaring music all day. You had to walk very far to get to the pools or you the gym was on the other side, as well as all of the restaurants. We had wedding blaring the music the last night of our stay and it was so loud until 12am, inside our room shaking the walls. Absolutely, unacceptable to have people pay for that. There were not enough tables to accommodate everyone staying there so you had to wait an hour for breakfast. The pool sometimes smelled of sewage and there was not any room to sit. The maids barely came to clean. I had to call several times before they would come.
2 night family trip
Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita
Poor1.0 / 5
FIRST OFF STOP, DO NOT BOOK HERE UNTIL READING
We checked in for a short 3 day stay, took forever to check in. When you have a baby they take naps during the day and need a good night sleep. When we tried to put our daughter down for a nap in the room the loudspeaker at the pool blared through the walls and she continued to say "What's that" while it took an hour to get her to sleep. The hotel was so full you couldn’t find a place to sit at the pool. Not enough chairs and enough square feet in the pool to accommodate the mobs of people there. During the first morning we waited 30 minutes to be sat for breakfast and then another 30 minutes to get an omelette. They do not have enough high chairs for the children. When you have a full hotel you need to bring on additional staff to expedite this, in general do what is necessary to make sure having breakfast is not a 2 hour affair. On the last evening (Friday) there was a large wedding on the beach which is directly below our room. The music blared for hours which was OK until it was time for daughter to go to bed at 9:30 PM. I called the front desk and they said the music must stop by 10 and then after that they said 11 PM. Having music that literally shakes the room is not acceptable that late in the evening, especially when you have a baby. The music did not stop shaking our hotel room walls until 12 midnight and after that drunk people yelled, screamed and canvased the entire property for at least another hour. It was a nightmare.
2 night family trip

See all reviews

Grand Palladium Vallarta Resort & Spa - All Inclusive, Punta Mita

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