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Comfort Inn & Suites

Photo gallery for Comfort Inn & Suites

In-room safe, desk, blackout drapes, iron/ironing board
Free on-the-go breakfast

Overview of Comfort Inn & Suites

Comfort Inn & Suites

2.5 star property
Hotel with indoor pool, near University of Massachusetts Amherst
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,004 verified guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
The price is $143
Price available on 7/3/2023
400 Russell St, Hadley, MA, 01035
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Gift shops/newsstands
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • University of Massachusetts Amherst - 30 min walk
  • Amherst College - 4 min drive
  • Smith College - 12 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive
  • Bradley Intl. Airport (BDL) - 51 min drive
  • Logan International Airport (BOS) - 115 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 115 min drive
  • Portsmouth, NH (PSM-Portsmouth Intl.) - 153 min drive
  • Amherst Station - 9 min drive
  • Northampton Station - 13 min drive
  • Holyoke Station - 27 min drive


  • McDonald's - 5 min walk
  • Wendy's - 4 min walk
  • Berkshire Dining Commons - 4 min drive
  • Starbucks - 10 min walk
  • Chili's Grill & Bar - 13 min walk

About this property

Comfort Inn & Suites

Comfort Inn & Suites puts you 1.5 mi (2.5 km) from University of Massachusetts Amherst. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. The pool and helpful staff get good marks from fellow travelers.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms


  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
State tax ID - C0004601170

Also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Does Comfort Inn & Suites offer free cancellation for a full refund?
Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Comfort Inn & Suites?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Jul 3, 2023 start from $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Comfort Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Comfort Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Comfort Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Inn & Suites and nearby?
Comfort Inn & Suites has an indoor pool and a fitness center.







Staff & service




Property conditions & facilities




10/10 Exceptional

Highly recommend
Very impressed. Modern decor… our room and the lighting was beautiful. Exceptionally clean bathroom. And the receptionist was very friendly and accommodating.
LUANN, 1-night trip
Verified guest review

10/10 Exceptional

jimmy, 2-night trip
Verified guest review

10/10 Exceptional

A nice stay
It is a comfortable and clean hotel and very conveniently located.
Heather, 1-night family trip
Verified guest review

8/10 Very Good

Robert, 1-night family trip
Verified guest review

10/10 Exceptional

Just fine for a quick 1 night stay.
Lisa, 1-night family trip
Verified guest review

10/10 Exceptional

3-night business trip
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

Excellent hotel. A mile from where I had to go. Only negative I can say is there were huge pot holes on the road leading to the hotel.
Gary, 1-night trip with friends
Verified guest review

10/10 Exceptional

So clean which is really my #1 concern
robert, 1-night family trip
Verified guest review

8/10 Very Good

Would definitely recommend staying at Comfort Inn
The Comfort Inn was a lovely modern facility with a comfortable lobby to entertain visiting family. The bedroom was spacious and clean. The front desk staff and manager were friendly and helpful. The only problem that we had was related to their environmental policy requiring guests to make a request if they wanted a complete change of sheets, new towels, etc. We requested this on two different occasions and it was not done. The manager did, however, handle the situation beautifully by giving us a credit of one night for our 4 night stay. I would definitely stay at Comfort Inn of Hadley, Mass again.
4-night family trip
Verified guest review