The Grand Mercure Singapore was an excellent location to stay in Singapore. The staff were incredible--polite, efficient, timely, and very helpful. The housekeeper was perfect--the room was always meticulously clean but they did not waste energy on excessive laundry services. Instead they minimized the carbon footprint and conserved water and energy yet the room was always in ideal condition. The breakfast was diverse, tasty and incredibly efficiently delivered. The only inconvenience was the distance from a SMRT station (1.8 km). Overall I give the hotel and especially the staff a 5 star rating.