Worst staff, no customer service orientation. We had no AC in the room so we opened the window and it was extremely noisy because train station was right next. We went down to the FD to see if we could get another room and the Front Desk attendant said well, you can’t have everything. Definitely not customer service oriented. Get ready for your worst night’s sleep and unfriendly front desk associates. We came down the next day after noon for a room change, and he said oh you’re late you should’ve come sooner. Got no one in Housekeeping to clean the room if we move you. Very bad service, very unfriendly staff very sad.
