Garza Blanca Resort & Spa Cancun

Photo gallery for Garza Blanca Resort & Spa Cancun

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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Garza Blanca Resort & Spa Cancun

Garza Blanca Resort & Spa Cancun

5.0 star property
Beachfront hotel in Punta Sam with spa and restaurant

8.8/10 Fabulous

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $455
Price available on 8/21/2022
Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 3 spa tubs
  • Breakfast available
  • Health club
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
For families
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 10 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Norte Beach - 86 min drive
  • Cancun Mall - 17 min drive
  • Plaza Las Americas - 17 min drive
  • Puerto Cancun Marina Town Center - 18 min drive
  • Dubai Palace Casino - 21 min drive
  • Playa Tortugas - 21 min drive
  • Langosta Beach - 24 min drive
  • Tortuga Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive
  • Airport shuttle (surcharge)

About this property

Garza Blanca Resort & Spa Cancun

At Garza Blanca Resort & Spa Cancun, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite beach volleyball. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. This luxurious hotel also features a poolside bar, a health club, and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Shopping
  • Sailing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 4 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • 3 spa tubs

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Accessible bathtub
  • Wheelchair-width doorways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Blanca Blue - Onsite fine-dining restaurant.
The Food Truck - Onsite seafood restaurant. Open daily.
The Snack - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per person, per night

Optional extras

  • Breakfast costs between USD 35 and USD 45 for adults, and USD 18 and USD 36 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (roundtrip, maximum occupancy 4)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards and cash.

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.7/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Great hotel with amazing amenities and restaurants and it’s sister property next door is just as nice with even more restaurants awesome property!!
Kyle, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Make sure when you get a bill if you tip in cash put a zero in the tip space employees fill in tip amounts themselves we went with 3 families and all 3 families had the same issue. Make sure you test out all baby chairs as some are lose. Staff in the front dest isn’t very friendly. There is zero entertainment. Most staff isn’t very friendly in general they still needs lots of training.
Larisa, 13-night family trip
Verified Expedia guest review

6/10 Good

Bethany, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diamond status
Everything was amazing and the food was delicious!! I would stay here again for sure. At most all inclusive places the food isn’t good and the drinks are very much watered down but that’s not the case for this resort! I felt like royalty! It is not near the hotel zone so a taxi will cost you around 35/45 usd so I would say definitely have transportation scheduled while staying here
Peace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garza Blanca was amazing! My only complaint was the check in process. After a long day of traveling, I just want to get to my room quickly. I got a little short tempered after nearly an hour. Everything else was absolute luxury and comfort! The room was huge with huge gorgeous balcony that my family loved. The food was incredible, especially room service! Wow! Pools were heated and clean. The resort was not crowded and there was always plenty of lounge chairs available. We often had a pool to our selves! So many huge beautiful pools! The beach was beautiful but would recommend swim shoes. Not the best for swimming but still beautiful! My kids loved playing volleyball with other guests on the beach. Service from staff was exceptional! Everyone is so friendly. I will definitely be back!
Kristin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

New and Great Resort. Many pools and Jacuzzis, private beach, excellent service!!
Vera, 4-night family trip
Verified Expedia guest review

6/10 Good

Aytan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was kinda bummed out to find out they pushed the opening date. When i booked i was told they will open in Dec so we booked for January then come to find out they pushed opening to Feb so many things were not open still. We had few hiccups but our butler went above and beyond honestly because of him he made our stay amazing as could be. Our butler was Isaias honestly the nicest guy ever he always checked up on us making sure we had a good stay. The workers are all very nice the food was amazing they cleaned our room everyday and turn down service every night. I just wish the resort was fully open to experience it all open like we thought we would that qas the only negative was i was not happy they pushed the opening date to later time.
svetlana, 6-night family trip
Verified Orbitz guest review

10/10 Exceptional

Theresia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Highly recommended! Excellent facility!
Jay, 2-night family trip
Verified Hotels.com guest review