Hyatt Regency Jacksonville

Photo gallery for Hyatt Regency Jacksonville

Primary image
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hyatt Regency Jacksonville

Hyatt Regency Jacksonville

4.0 star property
4-star hotel with 3 restaurants, near Florida Theatre

8.4/10 Very Good

1,164 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $160
Price available on 8/9/2022
Map
225 E Coastline Dr, Jacksonville, FL, 32202
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Jacksonville
  • TIAA Bank Field - 23 min walk
  • VyStar Veterans Memorial Arena - 2 min drive
  • Jacksonville University - 13 min drive
  • Jacksonville Naval Air Station - 20 min drive
  • Jacksonville Zoo and Gardens - 17 min drive
  • University of North Florida - 16 min drive
  • St. Johns Town Center - 15 min drive
  • Jacksonville Cruise Terminal - 19 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 19 min drive
  • Jacksonville International Airport (JAX) - 23 min drive
  • Jacksonville Station - 16 min drive

About this property

Hyatt Regency Jacksonville

At Hyatt Regency Jacksonville, you'll be within a 10-minute drive of TIAA Bank Field. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Market, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Other highlights at this upscale hotel include a poolside bar, a 24-hour fitness center, and a fitness center. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 951 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - noon
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20 per day; includes in/out privileges)
  • Onsite valet parking (USD 39 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Conference space (116000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 21.95 for adults and USD 10.95 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)

Parking

  • Self parking costs USD 20 per day with in/out privileges
  • Valet parking costs USD 39 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

william, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

KAI, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible
Lindsay, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful river view with dolphins.
Very nice view. Relaxing get-a way. Saw dolphins and the bridges at night were so pretty. Hope to do it again.
Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Poor hotel conditions or bad luck?!
Bad luck or hotel is in poor condition, I'm not sure but after getting in from a business dinner at 10 pm, the room I checked in upon arrival was warm(76) and moist. After turning on the air- which did not come on, i had to go to the front desk as the phone didn't work, there I was told that I needed to get my things and come back for new room and keys. Moved into a second room, now it's after 11 pm, turn down the AC- the room is also 76- wait 20 minutes and room temperature is getting warmer. Call the front desk and engineering will come up. 30 minutes later, at midnight, engineering arrives and the ac motor is burnt out and not working. Moved to a 3rd room which the AC was working but it took about 30 minutes to cool the room. The kicker was that in the morning, after letting the water in the tub run for more than 10 minutes, I had no hot water. Call the front desk and engineering will be up. After waiting 10 minutes, I have to take a cold shower as I have to get to another business meeting. I travel a lot, and I must say I've never had such bad luck. Front desk manager has offered a full refund, however I need to go through Hotels.com, so I'm not hopeful.
Jo-Anne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome River front hotel
Great Hyatt property!
tim, 1-night business trip
Verified Hotels.com guest review