All hotels in Maputo, Mozambique
1 room, 2 adults

Polana Serena Hotel, Maputo

4.5-star4.5 stars
Avenida Julius Nyerere 1380Maputo00100Mozambique

Luxury hotel in Maputo with 3 restaurants, spa
  • Free English breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.0
Pool
Great pool
Room
Great room
Comfort
Very comfortable
Breakfast
Tasty breakfast
71See all 71 Hotels.com reviews
From 633 reviewsTripAdvisor Traveller Rating

Polana Serena Hotel, Maputo

from $225
  • Standard Room
  • Executive Room
  • Deluxe Room, 1 King Bed
  • Studio, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pool sun loungers
Working away
  • Conference space
  • Meeting rooms
Services
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
Facilities
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Guests under 18 years old are not allowed in the spa.

Dining

Varanda All Day Dining - This restaurant serves breakfast, lunch, and dinner.

Delagoa Fine Dining - This restaurant serves lunch and dinner.

Aquarius - This restaurant specializes in sushi and serves breakfast, lunch, dinner, and light fare.

Polana Serena Hotel, Maputo’s small print

Also known as

  • Polana Serena
  • Polana Serena Hotel
  • Polana Serena Hotel Maputo
  • Polana Serena Maputo

Policies

Guests under 18 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MZN 200 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Polana Serena Hotel, Maputo

Landmarks

  • Museum of Natural History - 22 min walk
  • Eduardo Mondlane University - 34 min walk
  • Maputo Cathedral - 37 min walk
  • Maputo Botanical Gardens - 39 min walk
  • Maputo City Hall - 40 min walk
  • Praca dos Trabalhadores - 2.6 mi / 4.3 km
  • Machava Stadium - 7 mi / 11.2 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 14 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.0 From 71 reviews

Polana Serena Hotel, Maputo
Exceptional10.0
Our favorite hotel
This is one of the best hotels we’ve stayed at, the history, beautiful building and fittings, views, cleanliness, friendly staff, best breakfasts ever.
Lynn, us1 night trip
Polana Serena Hotel, Maputo
Good6.0
Still a good place to stay, but for how long?
The place is beautiful to stay in, with a good ambience. However, it seems their standards are slipping - their cleaning service is really slow, e.g. still cleaning rooms at 16h00 in the afternoon. The quality of their food is also not what I was used to, unimaginative evening buffet, room service delivering cold food (I had the most horrible club sandwich in a long time using room service) or items missing. The potential is there and it should not be difficult to get it back to the high standard it used to be just a year ago. It is not much, just attention to the small details that is required.
Rolf Joachim, us7 night trip
Polana Serena Hotel, Maputo
Very Good8.0
Excellent hotel, excellent amenities and our room was very nice, the service was generally good but not necessarily to the standards of such a high-end hotel, at one point the hotel overcharged us for room service and it was unnecessarily complicated to resolve, overall we enjoyed the stay
Dave, us1 night trip with friends
Polana Serena Hotel, Maputo
Very Good8.0
Charming
Enjoyable as always. The history of this hotel is fascinating.
Lynn, us1 night romance trip
Polana Serena Hotel, Maputo
Exceptional10.0
As beautiful as ever
The best in Maputo
Lynn, us1 night romance trip

See all reviews

Polana Serena Hotel, Maputo

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