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The Elgin, Darjeeling

Photo gallery for The Elgin, Darjeeling

Exterior
Garden
Gazebo
Deluxe Double or Twin Room | Garden view
Daily breakfast for a fee

Overview of The Elgin, Darjeeling

The Elgin, Darjeeling

4.0 star property
Mountain resort in Darjiling with spa and restaurant
8.6 out of 10 Fabulous
8.6/10 Fabulous

43 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
18 H.D Lama Road, Darjeeling, West Bengal, 734101
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour business centre
  • Conference centre
  • Business centre
Feel at home
  • Children stay free
  • Playground on site
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels

Room options

About this area

Getting around

  • Bagdogra (IXB) - 63 min drive
  • Gangtok (PYG-Pakyong) - 23.8 miles/38.3 km
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • The Park Restaurant - 5 min walk
  • Penang's Restaurant - 5 min walk
  • Joeys Pub - 4 min walk
  • Golden Tips - 4 min walk
  • Biryani Baar - 4 min walk
Map

About this property

The Elgin, Darjeeling

The Elgin, Darjeeling offers an airport shuttle (available on request) for INR 3500 per vehicle one way. You can visit the spa to indulge in massages, facials or manicures and pedicures, and The Orchid Dining Room serves breakfast, lunch and dinner. This upmarket resort also features a bar/lounge, a snack bar/deli and a garden. Fellow travellers say good things about the helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 35 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 11 AM until 10:00 PM
  • Express check-in available
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (during limited hours)*
  • Free train station pickup

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • Mountain biking
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1887
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in reception
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Elgin Spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

Dining

The Orchid Dining Room – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Timber – This lobby lounge only serves dinner. Open daily.
The Gazebo – Overlooking the garden, this café only serves light fare. Open daily.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: INR 2500
  • Christmas Eve (24 December) gala dinner per child: INR 1500.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: INR 2500.00
  • New Year's Eve (31 December) gala dinner per child: INR 1500.00 (from 5 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 3500 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 5500.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards.

Also known as

Elgin Darjeeling Hotel
Elgin Darjeeling
Elgin Darjeeling Hotel Darjeeling
Elgin Hotel Darjeeling
Elgin Darjeeling Resort
Elgin Resort
Elgin Hotel Darjeeling
The Elgin Darjeeling
The Elgin, Darjeeling Resort
The Elgin, Darjeeling Darjeeling
The Elgin, Darjeeling Resort Darjeeling

Frequently asked questions

Does The Elgin, Darjeeling offer free cancellation for a full refund?
Yes, The Elgin, Darjeeling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Elgin, Darjeeling?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Elgin, Darjeeling?
Yes, cats and dogs stay free.
Is parking offered on site at The Elgin, Darjeeling?
Yes, there's free self parking.
Is an airport shuttle service offered by The Elgin, Darjeeling?
Yes, an airport shuttle is available. The charge is INR 3500 per vehicle one way.
What are the check-in and check-out times at The Elgin, Darjeeling?
You can check in from 11 AM - 10:00 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at The Elgin, Darjeeling and nearby?
Have fun during the warmer months with activities such as mountain biking. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. The Elgin, Darjeeling also has a garden.
Are there restaurants at or near The Elgin, Darjeeling?
Yes, The Orchid Dining Room offers garden views.
Does The Elgin, Darjeeling have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Elgin, Darjeeling like?
The Elgin, Darjeeling is a short 8-minute walk from Botanical Gardens and 12 minutes' walk from Aloobari Gompa Monastery.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

9.5/10

Amenities

8.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

2/10 Poor

Partha Sarathi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Approach from front office personnel was very casual and not customer friendly. Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself. Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons. Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us. We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein. Definitely, I will share this incident if anyone ask about the hotel.
Shiladitya, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Classic heritage property
Rahul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anil, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Property
Great service and the staff was very accommodating. Location is brilliant as well.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings
4-night family trip
Verified Expedia guest review

8/10 Very good

Good place to spend a relaxing getaway
Overall a good experience, The property was amazing and the staff was very friendly and helpful. Breakfast and dinner menu and quality of food preparation can be improved further but these are surely not a show stopper. The property is at a walkable distance from Mall road, Kaventers etc
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I liked everything about this hotel but the BEST part was the amazing service rendered by the staff - way beyond the call of duty!
2-night family trip
Verified Expedia guest review