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Mercure Sao Paulo Paraiso, Sao Paulo

3.5 stars
Rua Rua Vergueiro 1661 ParaisoSao PauloSP04101-000Brazil, 800-491-6126
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  • Sao Paulo (CGH-Congonhas - Sao Paulo Intl.) 13-min drive; 5 miles/8.1 km
  • Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) 30-min drive; 18.8 miles/30.2 km
  • Sao Paulo Mooca Station 9-min drive; 3.7 miles/5.9 km
  • Sao Paulo Bras Station 10-min drive; 3.9 miles/6.3 km
  • Sao Paulo Luz Station 10-min drive; 3.4 miles/5.5 km
  • Paraiso Station 2-min walk; 0.1 miles/0.2 km
  • Ana Rosa Station 7-min walk; 0.4 miles/0.6 km
  • Vergueiro Station 10-min walk; 0.6 miles/0.9 km
  • Valet parking (surcharge)
Excellent4.2 / 5
Cleanliness
Clean
Service
Fantastic service
Room
Great room
Food
Food could be better
97See all 97 Hotels.com reviews
From 599 reviewsTripAdvisor Traveller Rating

Mercure Sao Paulo Paraiso, Sao Paulo

Hotel Info: 866-539-8117

from $69
  • Superior Room
  • Standard Room, 2 Single Beds
  • Standard Apartment, 1 Double Bed
  • Superior Twin Room, 2 Single Beds
  • Superior Double Room
  • Classic Room

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Mercure Paraiso
  • Mercure Paraiso Hotel
  • Mercure Paraiso Hotel Sao Paulo
  • Mercure Paraiso Sao Paulo
  • Mercure Sao Paulo Paraiso
  • Paraiso Sao Paulo
  • Sao Paulo Paraiso
  • Mercure Sao Paulo Paraiso Brazil
  • Mercure Sao Paulo Paraiso Hotel

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Optional extras

Valet parking is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 872
  • Conference space size (meters) - 81
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Jady's - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Awards and affiliations

  • Mercure Sao Paulo Paraiso is listed in the 2014 Condé Nast Traveler Top 100 List.

Mercure Sao Paulo Paraiso, Sao Paulo’s small print

Also known as

  • Mercure Paraiso
  • Mercure Paraiso Hotel
  • Mercure Paraiso Hotel Sao Paulo
  • Mercure Paraiso Sao Paulo
  • Mercure Sao Paulo Paraiso
  • Paraiso Sao Paulo
  • Sao Paulo Paraiso
  • Mercure Sao Paulo Paraiso Brazil
  • Mercure Sao Paulo Paraiso Hotel

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Optional extras

Valet parking is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 97 reviews

Mercure Sao Paulo Paraiso, Sao Paulo
Outstanding5.0 / 5
Very relaxing
The staff was great and the room was really comfortable
1 night trip with friends
Mercure Sao Paulo Paraiso, Sao Paulo
Outstanding5.0 / 5
A+
1 night romance trip
Mercure Sao Paulo Paraiso, Sao Paulo
Good3.0 / 5
Great hotel, Horrible Customer Service
When I bought this hotel in hotels.com, I had free breakfast included in my daily rate. When I went down to have breakfast, the restaurant wanted to charge me. I had to be arguing with the hotel staff for them to honor it, checking out was a hassle, and even arrived late to my meeting that morning. The hotel was beautiful and in a great neighborhood, as I have become accustomed to from Mercure, but the customer service was quite bad. One of the worst I have ever had.
1 night trip
Mercure Sao Paulo Paraiso, Sao Paulo
Poor1.0 / 5
Noisy and in bad conditions
It was so noisy in the room, I felt I was sleeping outdoors. I recommend you to ask for a room in the back where is a bit less noisy. They were also renewing some rooms so there was a lot of noise during the day. Hotel is old and way too overpriced. The only good thing is the location close to metro station, however, if you are not planning on taking the metro daily, I recommend you to stay away from this hotel. Service is also terrible, they don't help with the luggage when you arrive and if you have heavy luggage like myself, good luck with the stairs. Once I asked them to help me calling a taxi and the lady in the reception said they couldn't. Restaurant food is terrible and comes cold many times. I have stayed in a few hotels in Sao Paulo, including cheaper hotels, and this one was the worst one by far.
13 night business trip
Mercure Sao Paulo Paraiso, Sao Paulo
Outstanding5.0 / 5
Great hotel, not for children due to busy road
A great hotel in the middle of everywhere. Close to the subway, easy to get where you want. Not really suited for children because the neighbourhood. The hotel is really close to the busiest road in town.
3 night business trip

See all reviews

Mercure Sao Paulo Paraiso, Sao Paulo

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