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Extended Stay America - Richmond - Hilltop Mall, Richmond

2.5 stars
3170 Garrity WayRichmondCA94806United States of America, 800-658-6760
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2.7 / 5
Service
Service is adequate
Breakfast
Breakfast can be improved
WiFi
WiFi system needs upgrading
Vibe
Vibe is not too good
116See all 116 Hotels.com reviews
From 46 reviewsTripAdvisor Traveller Rating

Extended Stay America - Richmond - Hilltop Mall, Richmond

Hotel Info: 800-658-6760

from $99
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Full Beds, Smoking
  • Studio, 2 Full Beds, Non Smoking
  • Studio, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Hilltop
  • Extended Stay America Hilltop Hotel
  • Extended Stay America Hilltop Hotel Richmond Mall
  • Extended Stay America Richmond Hilltop Mall
  • Extended Stay America Richmond Hilltop Mall Hotel
  • Extended Stay America Hilltop Mall Hotel
  • Extended Stay America Hilltop Mall
  • Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
  • Extended Stay America Richmond

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Richmond - Hilltop Mall, Richmond’s small print

Also known as

  • Extended Stay America Hilltop
  • Extended Stay America Hilltop Hotel
  • Extended Stay America Hilltop Hotel Richmond Mall
  • Extended Stay America Richmond Hilltop Mall
  • Extended Stay America Richmond Hilltop Mall Hotel
  • Extended Stay America Hilltop Mall Hotel
  • Extended Stay America Hilltop Mall
  • Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
  • Extended Stay America Richmond

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 116 reviews

Extended Stay America - Richmond - Hilltop Mall, Richmond
Fair2.0 / 5
Not clean
My one night stay was ok. I only stayed here because is was economic and close to my work in the morning. Room was very smelly and dirty. Bed was conformable.
1 night business trip
Extended Stay America - Richmond - Hilltop Mall, Richmond
Fair2.0 / 5
Pretty shabby
2 night business trip
Extended Stay America - Richmond - Hilltop Mall, Richmond
Fair2.0 / 5
The towels are stained and old and there are bed sheets, just a thin comforter
1 night business trip
Extended Stay America - Richmond - Hilltop Mall, Richmond
Fair2.0 / 5
Run down
Staff was friendly. But our room was very run down. Elevator was out of service. And we found dirty clothes under bathroom sink. Not the best experience
1 night romance trip
Extended Stay America - Richmond - Hilltop Mall, Richmond
Good3.0 / 5
Misfeelings bout amenities but good night sleep
Construction was going on, so first impression was hard to make. No breakfast although it said on the hotel blurb. Needed a key to get vending seemed overkill. Bed great. Room roomy. Clean.
1 night trip

See all reviews

Extended Stay America - Richmond - Hilltop Mall, Richmond

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