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1 room, 2 adults

Sofitel Hamburg Alter Wall, Hamburg

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star.
Alter Wall 40HamburgHH20457Germany

Luxury hotel with spa, near Hamburg City Hall
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Great room
540See all 540 reviews
From 2,871 reviewsTripAdvisor Traveller Rating

Sofitel Hamburg Alter Wall, Hamburg

from $170
  • Superior Room, View
  • Luxury Room, City View (canal or city view)
  • Junior Suite, City View (canal or city view)
  • Classic Room
  • Superior Room, City View
  • Suite, City View (Prestige)

What’s around Sofitel Hamburg Alter Wall, Hamburg


  • In Altstadt
  • Hamburg City Hall - 5 min walk
  • Moenckebergstrasse - 11 min walk
  • St. Michaelis Church - 13 min walk
  • Hamburger Kunsthalle - 17 min walk
  • Rathausmarket - 5 min walk
  • St. Nikolai Church - 5 min walk
  • Dyke Street - 6 min walk

Getting around

  • Hamburg (HAM) - 28 min drive
  • Hamburg Central Station - 17 min walk
  • Hamburg Dammtor Station - 19 min walk
  • Sternschanze Station - 10 min drive
  • Rodingsmarkt U-Bahn - 2 min walk
  • Stadthausbrücke S-Bahn - 3 min walk
  • Rathaus U-Bahn - 6 min walk
  • Self parking (surcharge)

About Sofitel Hamburg Alter Wall, Hamburg

Luxury waterside hotel with a restaurant and free WiFi

Steps to Rathaus square

Overlooking the charming canal known as the Kleine Alster, Sofitel Hamburg Alter Wall is within a 5-minute walk of Hamburg's central square with its ornate Rathaus or City Hall. Also a 5-minute walk, Rathaus U-Bahn Station connects to Hamburg's central station in 2 stops.

Boat tour of the Alster

Mönckebergstrasse, Hamburg's lively pedestrian shopping district, is 1 stop away on the U-Bahn and a great place to spend some time, either browsing or people-watching. A 10-minute walk away, many boats docked at Jungfernstieg will take you for a tour of the Alster.

Indoor pool and sauna

Ticino offers international cuisine while The Seven Heads bar and lounge serves drinks from a covered terrace overlooking the water, and the fitness center includes an indoor pool and a sauna.

Free WiFi, premium beds

The hotel's 241 spacious rooms are decorated in soothing whites and grays and feature large windows and marble and mosaic bathrooms. In addition to free WiFi, rooms include a flat-screen TV, Bose Wave radio, free bottled water, and signature Sofitel bedding.

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 19
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old until 5 PM. After 5 PM the spa is adults only.


Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Sofitel Hamburg Alter Wall, Hamburg’s small print

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Wired Internet access is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 540 reviews

Sofitel Hamburg Alter Wall, Hamburg
The hotel was fine. I think it is a odd space for a hotel Having the rooms on a split level to me is dumb I got annoyed at having to walk up 8 steps to leave the floor and carrying my suitcase up and down was a drag.
KARL S, us2 night trip
Sofitel Hamburg Alter Wall, Hamburg
Excellent stay!
The hotel was excellent. Very convenient to the S Bahn and therefore easy access to the airport. Beautiful inside, large (for Europe) room and bathroom. Concierge and front desk staff were very pleasant and helpful and room service was quick and efficient. Also the surrounding area was wonderful, with high end shops as well as cafes, and a beautiful lake that we took a boat tour from. We were very happy with the hotel and would choose to stay here again if we returned to Hamburg.
Gina, us2 night trip
Sofitel Hamburg Alter Wall, Hamburg
Very Good8.0
Modern and very comfortable
I have stayed in the Sofitel Alter Wall many times. The hotel is clean and modern. The rooms are very pleasant and comfortable. Beds and pillows are comfortable. WiFi is good. Breakfast options are excellent, including eggs and omelet to order. Very close to public transportation and very convenient to top tourist spots.
Darla, us3 night trip
Sofitel Hamburg Alter Wall, Hamburg
Very Good8.0
Nice hotel in Hamburg
Centrally located in the heart of Hamburg. The only issue I had it seemed that the reception desk was under staffed so waiting to check in or out took a bit long while the queue line was longer and longer with impatient guests behind me. Other than that I thought the hotel was nice, clean and modern.
Robbin, us2 night trip
Sofitel Hamburg Alter Wall, Hamburg
AC did not work in our room the first night. We had to pack and move to another room.
A Traveler, us2 night trip

See all reviews

Sofitel Hamburg Alter Wall, Hamburg

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