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Sofitel Hamburg Alter Wall, Hamburg

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Alter Wall 40HamburgHH20457Germany

Luxury hotel with spa, near Hamburg City Hall
  • Free WiFi
Great location
Great pool
Fantastic service
Wellness Area
Sufficient wellness & sports facilities
582See all 582 reviews
From 2,645 reviewsTripAdvisor Traveller Rating

Sofitel Hamburg Alter Wall, Hamburg

from $153
  • Superior Room, 1 King Bed, View
  • Luxury Room, 1 King Bed, City View (canal or city view)
  • Junior Suite, 1 King Bed, City View (canal or city view)
  • Classic Room, 1 Queen Bed
  • Superior Room, 1 King Bed, City View
  • Suite, 1 King Bed, City View (Prestige)

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 19
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old until 5 PM. After 5 PM the spa is adults only.


Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Sofitel Hamburg Alter Wall, Hamburg’s small print

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Optional extras

Self parking costs EUR 26 per day

Valet parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Wired Internet access is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Hamburg Alter Wall, Hamburg


  • In Altstadt
  • Hamburg City Hall (5-minute walk)
  • St. Michaelis Church (11-minute walk)
  • Moenckebergstrasse (11-minute walk)
  • Hamburger Kunsthalle (18-minute walk)
  • Fish Market (35-minute walk)
  • Neuer Wall (4-minute walk)
  • St. Nikolai Church (5-minute walk)

Getting around

  • Hamburg (HAM) 21-min drive
  • Hamburg Central Station 18-min walk
  • Hamburg Dammtor Station 19-min walk
  • Hamburg-Altona Station 10-min drive
  • Central S-Bahn 19-min walk
  • Landungsbrücken Station 20-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Superb 9.0 From 582 reviews

Sofitel Hamburg Alter Wall, Hamburg
Good hotel and location - stairs for all
This is a good business hotel on a quiet street in the heart of the city. It was excellent -- except for one thing. The hotel appears to be built in two buildings which have different floor-to-ceiling heights. What this means is that after you get off the elevator you will have something like 4 or 5 stairs to negotiate to get to the rooms-wing/building. i have no idea how they handle handicapped guests. Also there was not bellman on duty when we checked in on a Sunday night so we had to handle these stairs ourselves.
William, usRomance trip
Sofitel Hamburg Alter Wall, Hamburg
Excellent service
Had a great visit for a short business trip. Front desk sent us power adapters at no charge for our US power needs. Breakfast was amazing, service was great. And everyone spoke English and was very courteous and kind.
james, us3 night business trip
Sofitel Hamburg Alter Wall, Hamburg
Onle one thing missing
Except for the heater. The room was too cold for this time of the year
LUIS, us2 night business trip
Sofitel Hamburg Alter Wall, Hamburg
Best placed Hotel in Hamburg
If you want to stay in the very hart of the city. You will not find a better Hotel. You can even park your car even though you are located spot in the center. Nice and cosy wellness area and a bar right by the river. From the outside it looks boring, but inside is very nice.
Ulrik, us2 night business trip
Sofitel Hamburg Alter Wall, Hamburg
Another great stay at Sofitel
My wife and I stayed here in early September and loved it. We are now loyal Sofitel guests and will stay at a Sofitel every chance we get! They gave us a free upgrade, and the room was amazing. Great service and great location close to city center. You can't go wrong with this chain.
Matthew, us1 night romance trip

See all reviews

Sofitel Hamburg Alter Wall, Hamburg

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