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1 room, 2 adults

Sofitel Hamburg Alter Wall, Hamburg

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star.
Alter Wall 40, Hamburg, HH, 20457, Germany

Riverfront hotel with spa, near Miniatur Wunderland
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Fantastic service
Great pool
Great wellness & sports facilities

Sofitel Hamburg Alter Wall, Hamburg

from $151
  • Superior Room, View (Fleet View)
  • Luxury Room, City View (canal or city view)
  • Junior Suite, City View (canal or city view)
  • Classic Room
  • Superior Room, City View
  • Suite, View (Prestige, Fleet or City View)

What’s around Sofitel Hamburg Alter Wall, Hamburg


  • In Altstadt
  • Miniatur Wunderland - 9 min walk
  • Hamburg Dungeon - 9 min walk
  • St. Michaelis Church - 10 min walk
  • Elbe Philharmonic Hall - 14 min walk
  • Reeperbahn - 16 min walk
  • Theater im Hafen - 33 min walk
  • Fish Market - 35 min walk

Getting around

  • Hamburg (HAM) - 15 min drive
  • Hamburg Central Station - 16 min walk
  • Hamburg Dammtor Station - 17 min walk
  • Sternschanze Station - 4 min drive
  • Rodingsmarkt U-Bahn - 2 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rathaus U-Bahn - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Sailing nearby
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.


Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner.

Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sofitel Hamburg Alter Wall, Hamburg’s small print

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Hamburg Alter Wall Hamburg
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 28 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

Wired Internet access is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 641 reviews

Poor 2.0
Rooms don't live up to the rest of the hotel.
The hotel itself was very sleek and modern; the lobby especially had a great ambience. The concierge staff was also extremely helpful and well-informed about the region. Breakfast was good quality, but could have had more variety for the amount charged per person. The spa also had a lovely mood, and the steam room and sauna were very relaxing; the only thing missing was a hot tub as the pool was only somewhat warm. However, the rooms themselves were less than impressive. The rooms have absolutely zero personality (not even a single photograph or painting on the wall). We immediately noticed that the room we were given reeked of smoke, so much so that breathing felt a bit stifling. After mentioning it to the front desk, we were given a different room, which was unfortunately a downgrade from the original room. The right bedside table was broken, dangerously tilted and barely hanging onto the wall. The mattress topper on the bed was unbelievably lumpy, especially on the top, where it poofed up directly (and uncomfortably) underneath the pillows. To make matters worse, the bedsheets had multiple stains and should never have passed housekeeping inspection. At that point, it was late, and we were too tired to switch rooms yet again. Overall, the hotel's outside look and feel doesn't match its room, which were underwhelming and disappointing.
Susanne, us1 night family trip
Exceptional 10.0
Hamburg is not Humbug
Great spot A gem And a great town
charles david branigan, us2 night family trip
Exceptional 10.0
Absolutely excellent
us2 night romance trip
Good 6.0
The hotel was fine. I think it is a odd space for a hotel Having the rooms on a split level to me is dumb I got annoyed at having to walk up 8 steps to leave the floor and carrying my suitcase up and down was a drag.
KARL S, us2 night business trip
Exceptional 10.0
Excellent stay!
The hotel was excellent. Very convenient to the S Bahn and therefore easy access to the airport. Beautiful inside, large (for Europe) room and bathroom. Concierge and front desk staff were very pleasant and helpful and room service was quick and efficient. Also the surrounding area was wonderful, with high end shops as well as cafes, and a beautiful lake that we took a boat tour from. We were very happy with the hotel and would choose to stay here again if we returned to Hamburg.
Gina, us2 night romance trip

Sofitel Hamburg Alter Wall, Hamburg

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