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1 room, 2 adults
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Holiday Inn Express Marshall, Marshall

2.5 stars
329 Sam Hill DrMarshallMI49068United States of America, 855-239-9222
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Excellent4.1 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Clean
Wellness Area
Wellness & sports facilities could be improved
69See all 69 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) 33-min drive; 33.5 miles/53.9 km
  • Albion Station 14-min drive; 12.7 miles/20.5 km
  • Battle Creek Station 17-min drive; 15.8 miles/25.4 km
  • Free self parking

Holiday Inn Express Marshall, Marshall

Hotel Info: 855-239-9222

from $91
  • One King Bed With Kids Suite Nonsmoking
  • Room, Non Smoking
  • Standard Room
  • One Queen Bed Non-Smoking Accessible
  • Room, Non Smoking
  • Room, 1 King Bed, Non Smoking (whirlpool)
  • Room, Non Smoking
  • Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
Services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Recent reviews

Excellent 4.1 /5 from 69 reviews

Holiday Inn Express Marshall, Marshall
Fair2.0 / 5
party blocking entry
the hotel was ok, but upon arrival there were men in a pickup truck and a circle of lawn chairs sitting under the entrance awning (in the driveway intended for front door drop off) drinking cases (yes cases) of beer... management would not tell them to move because they were "guests"..at least 8 grown men drinking that my 16 year old daughter had to walk thru to enter ...and noone could drive a car to door. spoke to manager and she refused to tell them to move to rooms, appropriate area, etc. so gross. management showed zero respect for any guests except this group of drinkers. gross, odd, inappropriate, and possibly dangerous and illegal, too
1 night trip
Holiday Inn Express Marshall, Marshall
Outstanding5.0 / 5
Hotels.com did not pay for my stay in full and I was told I owed a balance when checking in. This held my check in up by nearly an hour. The hotel was diligent in ensuring I was taken care of, however I would like compensation from Hotels.com as they did not fulfill my request/needs as they have in the past. It was quite disappointing.
1 night romance trip
Holiday Inn Express Marshall, Marshall
Excellent4.0 / 5
Very clean and very comfortable otel with (unfortunately!) terrible night shift front desk person. Everything about this otel was great except the front desk person who has no idea how to welcome and speak to hotel's guests!!
1 night family trip
Holiday Inn Express Marshall, Marshall
Poor1.0 / 5
Don't stay here
I would have liked to give this hotel a better rating, it was typical, just off the expressway and close enough to the casino to make it work. Our check in was nice, the room was clean and well-appointed. My only complaint regarding the room was a large, ugly cigarette burn on the bathroom counter. The rooms appear to have been re-done recently and I expect you charged whoever did this a large sum for the damage. However, once you collect the damages, you must fix the damage. The other "bad experience" was breakfast. I know the breakfast is advertised as "free", however it is figured into the price of the room so you are really paying about $10 - $12 for this. Breakfast was to be served from 8 am to 10 am. We arrived in the breakfast room about 9:10 am to find all the eggs gone, all the sausage gravy gone, the little egg cooker was broken. The biscuits were gone. The milk was gone, se even cereal wasn't an option. When we asked about refills, we were told "You should have gotten here earlier"! We are reasonable people who travel often, we would have been happy to wait a bit for more food, but this response was unacceptable. Insulting us certainly won't get us back!
1 night romance trip
Holiday Inn Express Marshall, Marshall
Excellent4.0 / 5
The only reason I did not give full points is that the pool was very cold. But everything was great. Clean room, great breakfast and very friendly service!
1 night business trip

See all reviews

Holiday Inn Express Marshall, Marshall

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