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Cubanacan Casa Granda

Photo gallery for Cubanacan Casa Granda

Restaurant
Balcony
Minibar, in-room safe, desk, blackout curtains
Junior Suite | Minibar, in-room safe, desk, blackout curtains
View from room

Overview of Cubanacan Casa Granda

Cubanacan Casa Granda

4.0 star property
Santiago de Cuba upmarket hotel with 2 bars/lounges

6.8/10 Good

23 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Air conditioning
  • Bathtub
  • Bar
  • 24/7 front desk
Map
Calle Heredia No. 201, Santiago de Cuba, 90200

Room options

About this area

What's nearby

  • Heart of Santiago de Cuba

Getting around

  • Santiago de Cuba Railway Station - 20 min walk

Restaurants

  • Casa Micaela - 3 min walk
  • Bar-Restaurante-Cafetería "Tapa" - 3 min walk
  • Sabor Cubano - 4 min walk
  • Maqueta de la Ciudad - 4 min walk
  • Don Antonio - 5 min walk

About this property

Cubanacan Casa Granda

Take in the views from the rooftop terrace when you stay at Cubanacan Casa Granda. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff and sightseeing.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Service animals welcome

Internet

  • WiFi in public areas*

Parking

  • On-site self-parking (USD 2 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1914
  • Rooftop terrace

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Internet access
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 2 per hour (rates may vary)
  • Early check-in can be arranged for an extra charge of USD 2.50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 2.5 (subject to availability)
  • Credit card charges are subject to an extra charge

Parking

  • Self-parking costs USD 2 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Please note that credit cards issued by US banks or their branches are not accepted.

Also known as

Hotel Casa Granda SANTIAGO DE CUBA
Casa Granda SANTIAGO DE CUBA
Casa Granda
Iberostar Casa Granda Hotel Santiago de Cuba
Iberostar Casa Granda Hotel
Iberostar Casa Granda Santiago de Cuba
Casa Granda Santiago De Cuba
Casa Granda Hotel Santiago De Cuba
Iberostar Casa Granda Santiago De Cuba
Cubanacan Casa Granda Hotel
Iberostar Heritage Casa Granda
Cubanacan Casa Granda Santiago de Cuba
Cubanacan Casa Granda Hotel Santiago de Cuba

Frequently asked questions

Does Cubanacan Casa Granda offer free cancellation for a full refund?
Yes, Cubanacan Casa Granda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cubanacan Casa Granda?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is parking offered on site at Cubanacan Casa Granda?
Yes. Self-parking costs USD 2 per night.
What are the check-in and check-out times at Cubanacan Casa Granda?
You can check in from 4:00 PM - midnight. There's a charge of USD 2.50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 2.5 (subject to availability).
What is there to do at Cubanacan Casa Granda and nearby?
Cubanacan Casa Granda has 2 bars.
Are there restaurants at or near Cubanacan Casa Granda?
Yes. Nearby restaurants include Bar-Restaurante-Cafetería "Tapa" (3-min walk), Sabor Cubano (4-min walk) and Maqueta de la Ciudad (4-min walk).
What's the area around Cubanacan Casa Granda like?
Cubanacan Casa Granda is in the heart of Santiago de Cuba, a short 1-minute walk from Santiago Cathedral and 3 minutes' walk from Santiago de Cuba Courthouse.

Overall score and ratings

6.8

Good

6.9/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.9/10

Property conditions & facilities

8/10 Very good

Windowless room is not so bad
Initially I was disappointed at being given a room with no window. But given the noise in the area I was grateful I was.
Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great terrace
Very average hotel. Has two great things about it though: Location is great. Terrace is a great place to have a drink and take a rest.
Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very good

v center city beatifoul hotel mach option,very good location
6-night trip
Verified Expedia guest review

8/10 Very good

Me cambiaron de Hotel
Me cambiaron al hotel Imperial cuando llegue. Eso no me gustó. En ningún lado dice que te pueden cambiar. 8 sobre 10
Lavinia, 5-night business trip
Verified Hotels.com guest review

6/10 Good

A Rollicking Time in the Heart of Santiago.
This is a beautiful old hotel in the heart of Santiago de Cuba. The hotel is in excellent condition and is well maintained. The service from hotel staff was excellent as well. There was a significant downside. Being in the heart of the city, it was very noisy and the walls and windows do little to keep out the noise when it's time to sleep. Cubans seem to start early and party until quite late. Also, being right next to the cathedral, the bell chimes for each hour and half hour. Sometimes, it felt like those bells were in our room. A tip for other travellers: ask for a room facing Parque Cespedes, and not facing La Case de la Trova. Also, bring earplugs.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Good location and beautiful looking building, needs urgently a personnel retraining, all with attitude and unwilling to serve you unless you bribe them.
Joe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

4/10 Fair

Granda Expectations Massive Disappointment
This hotel is as good as it looks in the pictures, but only from the outside!!. The rooms however are in need of freshening up, especially the bathrooms. The breakfast was shocking. In contrast to breakfast in the Casas Particulares the fruit was from cans, the juice from a box and the jams from tubs. The Monday parties are loud and continue well past midnight which makes sleeping difficult. It was announced during our visit that these parties will also take place on Wednesdays in the future. Public access to the hotel seems uncontrolled which feels rather uncomfortable. The location is indeed top notch, but we wouldn't recommend this hotel.
Ella Maria, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Noelys, 1-night trip
Verified Hotels.com guest review