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1 room, 2 adults

Shibuya Excel Hotel Tokyu, Tokyo

3.5-star3.5 stars
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043, Japan

3.5-star hotel with 2 restaurants, near Shibuya Crossing
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,468 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Service
Fantastic service
Value
Fairly good value for money

Shibuya Excel Hotel Tokyu, Tokyo

from $168
  • Excel Single Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F
  • View Single Non-Smoking, 13 - 19F
  • Standard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F
  • Premier Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

What’s around Shibuya Excel Hotel Tokyu, Tokyo

Landmarks

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Yoyogi Park - 22 min walk
  • Nezu Art Museum - 24 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Shinjuku Gyoen National Garden - 38 min walk
  • Mori Art Museum - 39 min walk
  • Tokyo Midtown - 45 min walk

Getting around

  • Tokyo (NRT-Narita Intl.) - 67 min drive
  • Tokyo (HND-Haneda) - 17 min drive
  • Tokyo Shibuya Station - 2 min walk
  • Tokyo Shinsen Station - 8 min walk
  • Tokyo Harajuku Station - 17 min walk
  • Shibuya Station - 3 min walk
  • Meiji-jingumae Station - 16 min walk
  • Daikan-yama Station - 17 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
A scheduled power outage will take place on January 20, 2020 from 1:00 AM-5:30 AM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Working away
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Shibuya Excel Hotel Tokyu, Tokyo’s small print

Also known as

  • Excel Hotel Tokyu
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel Tokyo
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu
  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

Optional extras

Self parking costs JPY 2000 per night

Buffet breakfast is offered for an extra charge of JPY 2851 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 1,187 reviews

Exceptional 10.0
Great hotel!
Excellent, Shibuya crossing was right outside the hotel! Customer service was awesome!
Ralph, us1 night family trip
Exceptional 10.0
Love the Shibuya Excel Hotel Tokyu
Great location and great service. The staff was very friendly and helpful They were able to help to extend our stay at a great price and book us a taxi so we’d make it in time for our scheduled tour. We asked about the Shibuya Crossing and they were able to assign us a room with a great view. Shops and Shibuya Station were within walking distance. Will definitely stay at this hotel if I visit again.
Jocyline, us4 night trip with friends
Exceptional 10.0
Best choice for sure
Perfect location. Loved everything about the hotel..design, kindness of staff..the best
Annette, us5 night romance trip
Good 6.0
Nice, but came up short
The Western breakfast at Á bientôt on the 25th fl was not worth the est $26... They serve early, I arrived at 0920 and was enough runny egg for one person, no juice (Apple or orange) and no Japanese, very low amounts of what was there. In short, for what you pay for you get very little in return. As for the room, one pillow was hard and worthless. The other memory foam was decent and one throw pillows were a bit on the scarce side. The hallway made the hotel look elegant, but the room was a bit dated. The bathroom has an Toto add-on bidet with the control attached to the side of the toilet and the rear pressure was with too much or when set below avg produced nothing... You had to start avg pressure and turn down every time. The shower hose was made of heavy metal sheathed material and would swing around hitting the tub. Water quality and pressure were very good. The hotel has no signs whatsoever on the ground floor or anywhere that I could find and Google maps was useless! It wasn't until I asked someone local that they pointed out check-in was on the 5th floor! Signage needs to be better... Went in late March and very busy street activity with kids being out of school... Hotel was within walking distance of everything. Train/Subway was right next door and very convenient!
Daniel, us2 night trip
Exceptional 10.0
Fabulous location, attentive staff, great amenities.
Michael, us3 night trip

Shibuya Excel Hotel Tokyu, Tokyo

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