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Dolce Hayes Mansion, San Jose

4 stars
200 Edenvale AveSan JoseCA95136United States of America
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
686See all 686 Hotels.com reviews
From 1,109 reviewsTripAdvisor Traveller Rating

Dolce Hayes Mansion, San Jose

from $199
  • King
  • Room, 2 Double Beds
  • Queen Queen
  • Two Queen Beds
  • Room, 1 Queen Bed
  • Queen/Queen-ADA Accessible
  • King Bed
  • Parlor Suite
  • Queen
  • Room Selected at Check-In
  • Room, Accessible (Roll-in Shower)
  • Room, Accessible (Transfer Shower)
  • Suite (Mansion)
  • Room, Accessible (Transfer Shower)
  • Junior Suite, 1 King Bed
  • Parlor Suite
  • Deluxe Room, 1 King Bed
  • Room, Accessible (Roll-in Shower)
  • Suite (Valley Oak)

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • RV/bus/truck parking *

Offsite

  • Free area shuttle within 6.0 mi

Also known as

  • Dolce Hayes
  • Dolce Hayes Mansion
  • Dolce Hayes Mansion Hotel
  • Dolce Hayes Mansion Hotel San Jose
  • Dolce Hayes Mansion San Jose
  • Dolce Mansion
  • Hayes Dolce Mansion
  • Hayes Mansion

Policies

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 65

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 18.50 per person (approximately)

Cribs/Infant beds are available for USD 10 per night

Airport shuttle service is offered for an extra charge of USD 37.00 per person (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Number of spa tubs - 2
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 24
  • Conference space
  • Meeting rooms 28
  • Conference space size (feet) - 33000
  • Conference space size (meters) - 3066
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Silver Creek Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Palm Plaza Lounge - Overlooking the garden, this tapas bar serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Dolce Hayes Mansion, San Jose’s small print

Also known as

  • Dolce Hayes
  • Dolce Hayes Mansion
  • Dolce Hayes Mansion Hotel
  • Dolce Hayes Mansion Hotel San Jose
  • Dolce Hayes Mansion San Jose
  • Dolce Mansion
  • Hayes Dolce Mansion
  • Hayes Mansion

Policies

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 65

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 18.50 per person (approximately)

Cribs/Infant beds are available for USD 10 per night

Airport shuttle service is offered for an extra charge of USD 37.00 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 686 reviews

Dolce Hayes Mansion, San Jose
Outstanding5.0 / 5
Beautiful
It was amazing!
1 night romance trip
Dolce Hayes Mansion, San Jose
Poor1.0 / 5
Five star price, Motel 6 service.
It was absolutely horrific. We had a reservation for Friday 11-9-16, they had us for Thursday 11-8-16 and tried to charge us for a no show. Had to argue with management about this. They charged us for breakfast we never ordered, charged $50 per day for some unexplained "incidental fee." and finally, there is a mysterious $85 charge for who knows what. They put us in the "Ballroom" wing but neglected to tell us that both nights that we were there, there were events with a DJ until Mid-Night. The room vibrated each night until Mid-Night. Extremely dissatisfied with our stay. Five star prices with Motel 6 service. Terrible.
2 night family trip
Dolce Hayes Mansion, San Jose
Good3.0 / 5
Avoid it weekends & if you care 4 customer service
Good if it weren't for the loud party and weak customer service We booked for 2 nights The first night (Thursday) we arrived just before mid night and there was no one at the reception so you call and someone comes in and they do the check in - it was normal Second day we decide we leave early and came back around 9pm and we decided to go to bed at 10ish and Lo and behold a party started with really load music. We called like 5 times and no response and finally someone responded and said the party will be done by 11.45 and it went on till after midnight. The person picking up the phone was not well trained for this job. Now if you are in an emergency (which our case was not) you definitely want someone to pickup right away and not after 5 calls. The party seemed like a wedding reception type of party and it wasn't just the music but also the people invading our floor. I assume these occur mainly on weekends but not sure if also during the week. Checkout day also we tried calling the front desk to let them know we are leaving. Again placed on hold and no response.
2 night romance trip
Dolce Hayes Mansion, San Jose
Excellent4.0 / 5
Clean hotel. Bad area of town.
It was nice. Not as high end as I was expecting, but it is an old building. The grounds were beautiful.
2 night romance trip
Dolce Hayes Mansion, San Jose
Outstanding5.0 / 5
It was very posh yet cozy. The bed was comfortable. No microwave, but fridge. Great amenities in a spectacular location.
2 night romance trip

See all reviews

Dolce Hayes Mansion, San Jose

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