All hotels in San Jose, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Dolce Hayes Mansion, San Jose

4 stars
200 Edenvale AveSan JoseCA95136United States of America, ‏800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Wellness Area
Great wellness & sports facilities
Amenities
Great amenities
Service
Fantastic service
Location
Great location
668See all 668 Hotels.com reviews
From 948 reviewsTripAdvisor Traveller Rating

Dolce Hayes Mansion, San Jose

Hotel Info: 866-539-8117

from $143
  • King
  • Room, 2 Queen Beds
  • Queen Queen
  • Parlor Suite
  • Two Queen Beds
  • Queen Bed
  • Queen/Queen-ADA Accessible
  • King Bed
  • Parlor Suite
  • Queen
  • Room Selected at Check-In

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Also known as

  • Dolce Hayes
  • Dolce Hayes Mansion
  • Dolce Hayes Mansion Hotel
  • Dolce Hayes Mansion Hotel San Jose
  • Dolce Hayes Mansion San Jose
  • Dolce Mansion
  • Hayes Dolce Mansion
  • Hayes Mansion

Policies

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 65

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 15 per person (approximately)

Cribs/Infant beds are available for USD 10 per night

Airport shuttle service is offered for an extra charge of USD 33.00 (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 24
  • Conference space
  • Meeting rooms 24
  • Conference space size (feet) - 33000
  • Conference space size (meters) - 3066
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Silver Creek Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Palm Plaza Lounge - This tapas bar serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Tennis on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Dolce Hayes Mansion, San Jose’s small print

Also known as

  • Dolce Hayes
  • Dolce Hayes Mansion
  • Dolce Hayes Mansion Hotel
  • Dolce Hayes Mansion Hotel San Jose
  • Dolce Hayes Mansion San Jose
  • Dolce Mansion
  • Hayes Dolce Mansion
  • Hayes Mansion

Policies

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 65

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 15 per person (approximately)

Cribs/Infant beds are available for USD 10 per night

Airport shuttle service is offered for an extra charge of USD 33.00 (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 668 reviews

Dolce Hayes Mansion, San Jose
Good3.0 / 5
Okay stay near San Jose
Good value in the San Jose area. A little out of the way from the rest of Silicon Valley (e.g. about 30 min drive to Mountain View or ~1hr in traffic). Very outdated styling of the rooms. Service is usually good, though this particular trip had a less-than-perfect check-in. It was late and the staff was clearly tired and wanted to go home at the end of their shifts. This time, my room was really noisy from a constant loud rattle when the air conditioner was running. They did go the extra mile to fix these hiccups, but I wish they put a little extra care into training and maintenance. I'd stay there again.
3 night business trip
Dolce Hayes Mansion, San Jose
Outstanding5.0 / 5
Very Nice Weekend Getaway
Just a great place for a romantic weekend getaway. The staff is very attentive and the old school ambiance of the Mansion is stellar. The suite was very nice and the pool area is clean/well maintained. The onsite restaurants are pretty good but not exactly on the economy list. Parking can get a little tight, so be prepared to walk a little bit when they are busy. All in all, I really enjoyed my stay and without a doubt I will return.
3 night romance trip
Dolce Hayes Mansion, San Jose
Good3.0 / 5
Not worth the money
We have stayed at the Dolce Hayes Mansion in the past and were impressed enough to come back, but the stay was not nearly as pleasant as the last time. The AC was not working in the first room we had, so the staff did move us to another room after a couple of failed attempts to fix the AC. In general, the room was not as clean as we expected and the little things (wall paper, caulk in the bathroom, carpets) were neglected and in need of fixing or replacement. The pool and hot tub were under repair as well as the hallways of the main house and meeting area. An outdoor patio area where drinks and snacks usually are served was unattended by staff and when we hunted down a manager we were told that we needed to go inside to the bar to order. We were told by the bartender that the kitchen was closed (an hour and a half before the scheduled closing time) and he could only serve us drinks. We gave up and returned to our room. Overall, not the service or quality of facilities that we were expecting.
3 night family trip
Dolce Hayes Mansion, San Jose
Excellent4.0 / 5
Wedding night stay.
It was a beautiful place. Seems the place was understaffed. One employee helped me get into building even though he had just gotten off work and was heading home. Much appreciated.
2 night family trip
Dolce Hayes Mansion, San Jose
Outstanding5.0 / 5
Very nice accommodations. Great pool - very clean and easy access. Liked having the restaurant on site. Good breakfast and servers were friendly and provided good service. Will consider staying there again.
3 night family trip

See all reviews

Dolce Hayes Mansion, San Jose

Is the description of this hotel not correct? Tell us