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Novotel Criciuma

Photo gallery for Novotel Criciuma

Standard Room, 2 Single Beds | Minibar, desk, soundproofing, free WiFi
Superior Room, 1 Double Bed with Sofa bed | Minibar, desk, soundproofing, free WiFi
Superior Room, 1 Double Bed with Sofa bed | Minibar, desk, soundproofing, free WiFi
Superior Room, 1 Double Bed | Minibar, desk, soundproofing, free WiFi

Overview of Novotel Criciuma

Novotel Criciuma

4.0 star property
4-star hotel in Nossa Senhora da Salete with restaurant and bar/lounge

9.2/10 Superb

105 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $64
Price available on 11/12/2022
Avenida Jorge Elias de Lucca, Criciuma, Santa Catarina, 88813-390
Main amenities
  • Restaurants and bar/lounge
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Children's club (free)
  • Private bathroom
  • Laundry facilities
  • Lift
  • Minibar
  • Flat-screen TV

Room options

About this area

What's nearby

  • In Nossa Senhora da Salete

Getting around

  • Criciuma (CCM-Diomicio Freitas) - 31 min drive
  • Jaguaruna (JJG-Humberto Ghizzo Bortoluzzi Regional) - 49 min drive
  • Florianopolis (FLN-Hercilio Luz Intl.) - 136 min drive


  • Cantinho da Massa Restaurante e Pizzaria - 3 min drive
  • Rover Pizzaria - 3 min drive
  • Confraria Restaurante e Pizzaria - 3 min drive
  • Tei-Gi Comida Japonesa - 4 min drive
  • Churrascaria Apolo - 4 min drive

About this property

Novotel Criciuma

Bring the kids when you stay at Novotel Criciuma in Criciuma and they can enjoy the free kids' club. Guests indulge in massages, then grab a bite to eat at the restaurant. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna.


English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 9 floors


  • Check-in time from noon until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)
  • Free children's club


  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and litter boxes available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered on-site valet parking (BRL 20 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Free children's club

Working away

  • 2 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness centre
  • Sauna
  • Steam room


  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of BRL 52 per person (approximately)

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.


  • Pets are allowed for an extra charge of BRL 70 per pet, per night


  • Covered valet parking costs BRL 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

Also known as

Novotel Criciuma Hotel
Novotel Criciuma Criciuma
Novotel Criciuma Hotel Criciuma

Frequently asked questions

Does Novotel Criciuma offer free cancellation for a full refund?
Yes, Novotel Criciuma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Criciuma?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel Criciuma on 11 Dec 2022 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Criciuma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Criciuma?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of BRL 70 per pet, per night. Food and water bowls are available.
Is parking offered on site at Novotel Criciuma?
Yes. Valet parking costs BRL 20 per day.
What are the check-in and check-out times at Novotel Criciuma?
You can check in from noon - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Criciuma and nearby?
Novotel Criciuma has a sauna and a steam room.
Are there restaurants at or near Novotel Criciuma?
Yes, there's an on-site restaurant. Nearby restaurants include Cantinho da Massa Restaurante e Pizzaria (2 mi), Rover Pizzaria (2.1 mi) and Confraria Restaurante e Pizzaria (2.2 mi).

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Don't bothering going to this hotel. I told the hotel that I already paid for the hotel and they told me that this is temporarily hold on my credit card and then I noticed that I got charged and then I came back home and contact orbitz and they said they won't refund my refund. What are the reasons to charge me twice. Is this behavior legal?
Yao Zu, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

Best hotel in city....Staff and management need training. Never told at check in rooms are not cleaned unless requested. (Different policy than same chain we stayed at 2 weeks ago.) Sinks fill and don't drain leaving disgusting mess. After requesting room be tended to housekeeping garbage not removed and nothing cleaned but they left 7 or 8 bottles of shampoo (room had none).) Valet services brought guest wrong car as we waited then took 10 minutes to pay due to card machine not working. GM and staff will respond to guests complaints by complaining to you about conditions and other people complaining to them. Interesting guest service tactic! Food was good but service terrible. Got an English menu but had to translate because servers don't speak English! Stay and be prepared for an adventure.
Lee J., 2-night family trip
Verified Expedia guest review

6/10 Good

hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv, cafe da manhã bom.
1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to Criciuma to stay in this new, confutable, very clean and pleasant hotel. Also, I can give high rate for every staff has been working during my stay. "The greatest staff ever!":)
16-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel, maravilhoso!
O hotel é magnifico. Equipe excelente, educada. Trilha sonora impecável. Estrutura excepcional. Única observação, é manter a limpeza da jacuzzi com mais cuidado.
Renee, 2-night trip
Verified guest review

10/10 Exceptional

Excelente hotel e atendimento. Padrão superior. Preço acessível. Conforto e boa localização
Ingo, 1-night family trip
Verified guest review

10/10 Exceptional

Lígia, 1-night trip
Verified guest review

10/10 Exceptional

melhor hotel de criciúma
muito bom! recomendo a estadia no hotel.
2-night business trip
Verified guest review

10/10 Exceptional

Rangel, 1-night trip
Verified guest review