Hotel Riu Palace Santa Maria

Photo gallery for Hotel Riu Palace Santa Maria

Primary image
On the beach, sun loungers, beach umbrellas, windsurfing
Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers

Overview of Hotel Riu Palace Santa Maria

Hotel Riu Palace Santa Maria

Sal beachfront hotel with free water park and spa

9.2/10 Superb

28 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $225
Price available on 10/1/2022
Map
Cabocan Lote E2, Santa Maria, Sal, Cape Verde, 32
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 5 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools and indoor pool
  • Free water park
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 21 min drive

About this property

Hotel Riu Palace Santa Maria

All-inclusive hotel by the ocean
You can look forward to a free breakfast buffet, free water park access, and 2 swim-up bars at Hotel Riu Palace Santa Maria. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach umbrellas. Indulge in a massage at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Fusion cuisine and al fresco dining. Aerobics classes are offered at the gym; other things to do include kayaking, windsurfing, and beach volleyball. In addition to 2 poolside bars and concerts and live shows, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and an indoor pool, with a waterslide, 2 swim-up bars, and sun loungers
  • A gift shop, multilingual staff, and smoke-free premises
  • A 24-hour front desk, water sports equipment, and evening entertainment
Room features
All guestrooms at Hotel Riu Palace Santa Maria include comforts such as air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items).
More amenities include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, balconies, and electric kettles

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball
Spa facilities
Limited spa services
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 1001 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Surfing/body boarding
  • Windsurfing
  • Concerts/live shows
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 7 buildings/towers
  • Built in 2020
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • An indoor pool
  • Free water park
  • Full-service spa
  • Waterslide

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball
Spa facilities
Limited spa services
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova Spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Palmeira - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Dorayaki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
La Pappardella - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Praia - This poolside theme restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CVE 220.00 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Riu Palace Santa Maria Sal
Hotel Riu Palace Santa Maria Sal
Hotel Riu Palace Santa Maria Hotel
Hotel Riu Palace Santa Maria Hotel Sal
Hotel Riu Palace Santa Maria All Inclusive

Frequently asked questions

Does Hotel Riu Palace Santa Maria offer free cancellation for a full refund?
Yes, Hotel Riu Palace Santa Maria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Riu Palace Santa Maria?
As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Santa Maria on Oct 1, 2022 start from $225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Santa Maria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Palace Santa Maria?
Yes, there are 5 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Hotel Riu Palace Santa Maria?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Santa Maria?
Sorry, there's no onsite parking at Hotel Riu Palace Santa Maria.
What are the check-in and check-out times at Hotel Riu Palace Santa Maria?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Riu Palace Santa Maria and nearby?
Have fun with onsite activities like kayaking, windsurfing, and surfing. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Santa Maria also has 2 swim-up bars and 2 poolside bars, as well as a fitness center and spa services.
Are there restaurants at or near Hotel Riu Palace Santa Maria?
Yes, there are 5 onsite restaurants, featuring alfresco dining and Fusion cuisine. Nearby restaurants include Bailey's (14-min walk), The Bounty Beach Restaurant (14-min walk), and By Valeria (15-min walk).
Does Hotel Riu Palace Santa Maria have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Santa Maria like?
Hotel Riu Palace Santa Maria is located on the waterfront. Popular attractions include Nazarene Church, which is 3 minutes away by car.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

The property was very clean and big. You can be sure to walk off all the food from the all inclusive. The staff are very welcoming. Special mention to reception staff Lewis and Leno Reis who were patient with our requirements and also made recommendation on must visit local places. They were always on hand with any queries we had. Also a special mention to bar member Giovanni who went out of his way to ensure he assisted me as i was carrying a baby and another child on hand. The entertainment was also great. My 4 year old loved the kids' club and the staff really do have patience with the kids! There are enough pools to choose from and further entertainment in the pool giving it the Cape Verdian atmosphere. The weather is the beautiful African heat even when they say clouds are grey; the wind you get on that siade of the coast is actually welcomed. I will most certainly visit again.
Xaverie, 8-night family trip
Verified Expedia guest review

8/10 Very Good

Maureen, 7-night trip
Verified Ebookers guest review

4/10 Fair

My wife and I are very happy positive polite people, our glass is always half full as oppose to half empty, we rarely leave feedback but on this occasion I must. My wife and I visited the Rui Palace Hotel from the 10/03/22 to 20/03/22, We were so excited having had friends that stayed there over Christmas They so enthusiastic with the array of fresh seafood that was on offer, Tuna and Grouper etc on a daily basis, and to celebrate my wife's Birthday (my wife is a vegetarian with the addition of fish in her diet,So 5 star luxury with fresh sea food, delicious fruit would be perfect However our experience was not a pleasant one, Quantity is not better than Quality, the food was very bland and invariably cold or lukewarm, the salad and fruit had no taste, the only fresh looking fish that was on offer once, was a whole trout obviously cooked from frozen, plenty of frozen hake fillets was cooked daily tasted of nothing The fish I caught from the beach in the early mornings, that was graciously cooked by the lovely lady's at the swim up bar was the only fresh fish I ate, my wife was ill room bound for three days (tummy bug) I was the same a few days later. (no food eaten off the complex) I emailed the manager with our experience and had no response VERY DISSAPOINTED The entertainment staff were fantastic
Peter, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fraser, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Etti, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, very nice!
Jackson Flomo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Manuel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kerry, 7-night trip
Verified Hotels.com guest review

6/10 Good

Pros: plenty of food and drinks to go around. You'll rarely, if ever, go hungry or thirsty. Some lovely staff in some of the restaurants. Plenty of loungers. Lovely white sand beach. Cons: food quality very varied depending on where you go. Rooms are not fitting for a 5* property. Our room had lots of ants and mosquitoes, the motion sensor bathroom light shines straight through the frosted glass into the bedroom when you're trying to sleep, and the doors are useless at soundproofing so you can hear everything happening in the echo-y hallways. The people trying to sell excursions on the beach are really aggressive so you feel like you can never relax on the beach.
Ellie, 7-night trip
Verified Expedia guest review