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1 room, 2 adults
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Luna Palace Hotel and Suites, Mazatlan

3 stars
Ave Camaron Sabalo S/N, Zona DoradaMazatlanSIN82100Mexico, 800-491-6126
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Good3.7 / 5
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Room
Room is all right
164See all 164 Hotels.com reviews
From 487 reviewsTripAdvisor Traveller Rating

Luna Palace Hotel and Suites, Mazatlan

Hotel Info: 866-539-8117

from $75
  • Junior Suite, Kitchenette, Ocean View
  • One Bedroom Suite Oceanfront
  • Studio, Kitchenette, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Hotel Luna Palace
  • Luna Palace
  • Luna Palace Hotel
  • Luna Palace Hotel Mazatlan
  • Luna Palace Mazatlan
  • Palace Luna
  • Luna Palace Resort All Inclusive

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 145 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Ecotours nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Children's pool
  • Waterslide
  • Swim-up bar
Working away
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Luna Palace Hotel and Suites, Mazatlan’s small print

Also known as

  • Hotel Luna Palace
  • Luna Palace
  • Luna Palace Hotel
  • Luna Palace Hotel Mazatlan
  • Luna Palace Mazatlan
  • Palace Luna
  • Luna Palace Resort All Inclusive

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 145 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 164 reviews

Luna Palace Hotel and Suites, Mazatlan
Outstanding5.0 / 5
Nice hotel with a beautiful beach, nice size rooms with a private beach!
4 night romance trip
Luna Palace Hotel and Suites, Mazatlan
Good3.0 / 5
Under New Horrible Management
4 night trip
Luna Palace Hotel and Suites, Mazatlan
Excellent4.0 / 5
Loved our stay
We were pleasantly surprised at the wonderful accommodations, for the low price. All staff very friendly, check in was fast and easy. The food in the restaurant was good for hotel ho hum food. Hamburgers were hand made and pretty thick not those awful frozen patties. Breakfast was great, buffet or order off the menu. Our 5 year old granddaughter loved the pool and so did we. we will be back
2 night family trip
Luna Palace Hotel and Suites, Mazatlan
Good3.0 / 5
Hotel is a bit dated but still pretty good
WE had a room on the first floor with a patio view of the pool. The rooms were comfortable, very comfortable king bed and the air cond.. worked great. The rooms are a bit dated but room was clean and nice. Good Selection of TV channels and free wifi that worked decently. Our only complaint would be the front desk personnel. The night we checked in they wanted to charge an extra 250 pesos for our 9 year old son..( we had booked a one bedroom suite with a king bed and two smaller beds) after a lively discussion with front desk personnel they conceded and gave us our room keys,,,,,but not a very friendly way to greet your guests and the start of their stay. A few days later my wife misplaced her wrist bad( yes, they make you wear a wrist band the whole time) and upon trying to replace it seemed like a federal case that took almost 30 min...we were scolded and told that the wrist bands are coded and numbered etc etc.....To us it seemed like a 99 cent plastic wrist band. The front desk personnel were simply not nice and very unfriendly. In Mazatlan you are also bombarded with sale people pitching time share rentals and other vacation stays etc.....
3 night family trip
Luna Palace Hotel and Suites, Mazatlan
Outstanding5.0 / 5
Great!
The hotel was great! The service was excellent! Everything was close by. I will definitely be back here.
3 night trip with friends

See all reviews

Luna Palace Hotel and Suites, Mazatlan

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