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Luna Palace Hotel and Suites, Mazatlan

3-star3 stars
Ave Camaron Sabalo S/N, Zona DoradaMazatlanSIN82100Mexico

Beachfront hotel in Zona Dorada with restaurant, pool bar
  • Free WiFi
Great location
Beautiful beach
Great pool
Vibe is not too good
172See all 172 reviews
From 533 reviewsTripAdvisor Traveller Rating

Luna Palace Hotel and Suites, Mazatlan

from $178
  • xxxDELETE
  • xxxDELETE1BR
  • Junior Suite, Kitchenette, Partial Ocean View
  • One Bedroom Suite Oceanfront
  • Studio, Kitchenette, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Children's pool
  • Waterslide
  • Fitness facilities
  • Ecotours nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Swim-up bar
Working away
  • Meeting rooms 2
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Hair dryer
Be entertained
  • 29-inch TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Daily housekeeping
  • In-room safe

Luna Palace Hotel and Suites, Mazatlan’s small print

Also known as

  • Hotel Luna Palace
  • Luna Palace
  • Luna Palace Hotel
  • Luna Palace Hotel Mazatlan
  • Luna Palace Mazatlan
  • Palace Luna
  • Luna Palace Resort All Inclusive

Mandatory fees

Deposit: MXN 500.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of MXN 175 for adults and MXN 90 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Luna Palace Hotel and Suites, Mazatlan


  • In Zona Dorada
  • El Cid Golf & Country Club - 1 min walk
  • Punta Camaron Beach - 32 min walk
  • Sea Shell City Museum - 34 min walk
  • El Cid Country Club Golf Course - 34 min walk
  • Bula - 39 min walk
  • Galerias Mazatlan - 2.3 mi / 3.7 km
  • Caverna del Diablo - 2.4 mi / 3.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive
  • Limited parking

Recent reviews

Good 7.4 From 172 reviews

Luna Palace Hotel and Suites, Mazatlan
Very Good8.0
Lots of renovations going on at the property, which is good, but workers start early ( 8:00 am) not so good. The internet service ONLY works in public areas, and is spotty at best, and the TV options are very limited ( meaning limited English or US stations if that is important to you.) Pool area nice, quiet and relaxing. A hot tub would be a nice addition to the property. Only Mazatlan hotel I’ve ever checked into that they required full payment the check in day, plus a deposit for incidentals. Defiantly pressure to attend their timeshare presentations.
Carol, us6 night trip
Luna Palace Hotel and Suites, Mazatlan
One of the Greatest stays in Mazatlan. Thanks!
Jose L, us2 night trip with friends
Luna Palace Hotel and Suites, Mazatlan
Very Good8.0
Highly Recommend!
Just passing through and we stayed just one night to and from U.S. from our home in Guadalajara. This is our new stop on this trip for sure...and if we ever just want to hang out in Mazatlan. The staff is very friendly and professional. Rooms have been clean and comfortable with excellent ocean views from the balcony!
William, us1 night romance trip
Luna Palace Hotel and Suites, Mazatlan
Very Good8.0
Horrible Front Desk Receptionist on her own Plan
Richard, us3 night family trip
Luna Palace Hotel and Suites, Mazatlan
Never again!
Requested 2 beds, given a king. Kitchen cabinets locked; employee came and counted each piece, and again before we checked out! No dish towel, sponge, or dish soap. Bed and pillows hard. Coffee pot but no coffee. One small bottle of water on arrival, none after. Only one roll of toilet paper, no wash cloth and only 3 towels for 2 people. First nite I came home after dark to no lights in the hallway. The pool only has a 3 rung ladder; no steps for entry/exit! Only good thing was the view to ocean from 7th floor.
Leilani, us3 night romance trip

See all reviews

Luna Palace Hotel and Suites, Mazatlan

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