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All properties in Ho Chi Minh City, Ho Chi Minh Municipality, Vietnam
1 room, 2 adults

Palace Hotel Saigon, Ho Chi Minh City

4-star4 stars
56 - 66 Nguyen Hue Street . District 1, Ho Chi Minh City, Vietnam

4-star hotel with spa, near Saigon Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • The hotel's location is top notch, however, the accommodations are very outdated.Apr 3, 2020
  • Good location with alot of things to do in Nguyễn Huệ walking street.Mar 13, 2020

Palace Hotel Saigon, Ho Chi Minh City

from ฿1,118
  • Family Triple Room, City View
  • Deluxe Room, No Windows
  • Deluxe Double Room, City View
  • Palace Suite
  • Deluxe Twin Room, City View
  • Premier Deluxe Room

What’s around Palace Hotel Saigon, Ho Chi Minh City

Landmarks

  • In District 1
  • Saigon Square - 11 min walk
  • Ben Thanh Market - 13 min walk
  • Pham Ngu Lao Backpacker Area - 19 min walk
  • Saigon River - 1 min walk
  • Opera House - 4 min walk
  • Ho Chi Minh City Hall - 5 min walk
  • Vincom Center Shopping Mall - 7 min walk

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 21 min drive
  • Saigon Railway Station - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available on request from 6 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to 10 PM *

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1973
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Down comforter
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 19-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

SOI spa has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Golden Palace,Palace cafe - This restaurant serves breakfast, lunch, and dinner.

Palace Hotel Saigon, Ho Chi Minh City’s small print

Also known as

  • Hotel Palace Saigon
  • Palace Hotel Saigon Ho Chi Minh City
  • Palace Hotel Saigon Hotel Ho Chi Minh City
  • Palace Hotel Saigon
  • Palace Hotel Saigon Ho Chi Minh City
  • Palace Saigon
  • Palace Saigon Ho Chi Minh City
  • Palace Saigon Hotel
  • Saigon Palace Hotel
  • Palace Hotel Saigon Hotel

Policies

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel. A guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 6:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Optional extras

    Buffet breakfast is offered for an extra charge of USD 11 for adults and USD 6 for children (approximately)

    Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way, Maximum occupancy 4)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Palace Hotel Saigon, Ho Chi Minh City

    • Does Palace Hotel Saigon offer free cancellation for a full refund?
      Yes, Palace Hotel Saigon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Palace Hotel Saigon?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at Palace Hotel Saigon?
      Sorry, there's no onsite parking at Palace Hotel Saigon.
    • Is there a pool at Palace Hotel Saigon?
      Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
    • Are pets allowed at Palace Hotel Saigon?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Palace Hotel Saigon?
      You can check in from 2 PM to 5:30 AM. Check-out time is noon.
    • Are there restaurants at or near Palace Hotel Saigon?
      Yes, there are 3 onsite restaurants.
    • Is airport shuttle service offered by Palace Hotel Saigon?
      Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is USD 35 per vehicle one-way.

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    Recent reviews

    Good 7.4 From 240 reviews

    Very Good 8.0
    Nice place and good area, breakfast was delicious. Clean hotel, pool was perfect also
    Jeffrey Charles, us2 night trip
    Exceptional 10.0
    Good place
    Staff were a little awkward to us when we checked in. Otherwise a good stay for the night.
    us1 night trip
    Good 6.0
    Two stars hotel offers better service than this!
    The front desk staffs was very rude. I was told that they are able to keep my luggage if I travel but on the day I travel the same girl or different girl told me that they cannot keep the luggage. Was really upset wasn’t plan on carry the luggage for my 2 days trips. I Asked to speak to the manager and the receptionist went to ask her friend/coworker to act as a manager to tell me that they cannot hold my luggage for two days. All the other hotels offer this service. One or two nights at around 10pm the restaurant above me pushing chairs and tables around for 10 -15 minutes woke me up while I was sleeping. This is not acceptable. I stayed at this hotel for 3 or 4 nights I believe. Was going to rebook but such a turnoff with all these negative experiences and the unwelcome front desk staffs. Don’t think will stay there again.
    MOY, us1 night trip
    Very Good 8.0
    The restaurant had a boring breakfast. The room was too small.
    Mark, us5 night business trip
    Good 6.0
    Mold smell
    There is a mold fouling smell coming out from the a/c
    Kevin, us1 night family trip
    Exceptional 10.0
    Everything is perfect!
    Sanny Liu, us4 night family trip
    Very Good 8.0
    Cant beat the location
    Awesome location, great service.
    us1 night business trip
    Good 6.0
    Location good but.....
    Room cleaning did not well done. Shower head broken. Conclusion that do not choose anymore.
    us3 night business trip
    Very Good 8.0
    Perfect location, but just okay.
    The hotel location is perfect! Close to everything, but hotel is just okay. Lobby itself looked beautiful, but rooms need a little work. My room was rundown looking and smelled of mildew. Breakfast buffet was okay.
    Christian, usTrip with friends
    Exceptional 10.0
    great location
    great location and service
    Kosuke, jp3 night family trip

    Palace Hotel Saigon, Ho Chi Minh City

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