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1 room, 2 adults
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Racquet Cuernavaca, Cuernavaca

4 stars
Fco Villa 100 Fracc Rancho Cortes C PCuernavacaMOR62120Mexico, 800-491-6126
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Good3.9 / 5
Breakfast
Tasty breakfast
Amenities
Great amenities
Pool
Ordinary pool
Vibe
Vibe is not too good
172See all 172 Hotels.com reviews
From 117 reviewsTripAdvisor Traveller Rating

Racquet Cuernavaca, Cuernavaca

Hotel Info: 866-539-8117

from $50
  • Standard Room, 2 Double Beds
  • Junior Suite
  • Presidential Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Racquet Cuernavaca
  • Racquet Hotel Cuernavaca
  • Cuernavaca Racquet Club Hotel Cuernavaca
  • Racquet Cuernavaca Hotel
  • Racquet Hotel

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN Cargo Extra per stay

Cooked-to-order breakfast is offered for an extra charge of MXN 220 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Outdoor tennis courts - 9
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Pool sun loungers
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built 1940
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

SpaCiel has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

Dining

El Patio - This restaurant specializes in regional cuisine.

Racquet Cuernavaca, Cuernavaca’s small print

Also known as

  • Racquet Cuernavaca
  • Racquet Hotel Cuernavaca
  • Cuernavaca Racquet Club Hotel Cuernavaca
  • Racquet Cuernavaca Hotel
  • Racquet Hotel

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN Cargo Extra per stay

Cooked-to-order breakfast is offered for an extra charge of MXN 220 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 172 reviews

Racquet Cuernavaca, Cuernavaca
Good3.0 / 5
Pretty but far from the center
The "manager" or person in charge when I checked in was rude and told me he had a group to take care of before me. All guest should be treated well, not just groups.
1 night family trip
Racquet Cuernavaca, Cuernavaca
Outstanding5.0 / 5
Wonderful!!! Love it!!
I wanted to have few days of relax with my two sisters and my brother We were impressed from the moment we walked in, staff is very friendly, hotel Is beautiful , rooms clean, quiet, we all loved it, we are planning next year relaxing time again Thanks
2 night family trip
Racquet Cuernavaca, Cuernavaca
Excellent4.0 / 5
A beautiful hotel
Beautiful old compound of hacienda style buildings. Food at the restaurant is great. Rooms are large and clean and fine for the United States traveler. English is hard to find except at the front desk. The location is hard to find unless you have native knowledge or a GPS.
3 night business trip
Racquet Cuernavaca, Cuernavaca
Good3.0 / 5
Customer service sucks
I visited Racquet Hotel for a family wedding. The grounds are beautiful but the cobble stone walkways throughout the hotel are not convenient for women who wear heels. The buffet was also disappointing. The cost for a breakfast buffet is $180 pesos which is equivalent to $12 American dollars. Very expensive! We were given free continental breakfast vouchers which only includes toast and juice. Our first morning we decided to enjoy the restaurant. I only had 2 pieces of toast and coffee while my companion had 3 plates at the buffet. We were charged $360 pesos at the counter. I informed the hostess that we only had one buffet. He called the waiter over and asked what we had eaten. Not only did the waiter question our integrity but told me that that there were 3 plates on our table and that he watched me eat from the buffet! It was a lie and we didn't appreciate the accusation. It was embarrassing and needless to say we only paid for one buffet and did not return to the restaurant. They really need to work on their customer service. It was horrendous, humiliating, and embarrassing.
3 night romance trip
Racquet Cuernavaca, Cuernavaca
Excellent4.0 / 5
Old but Nice
The hotel was built in the 1930s, but I feel that it had a bit of charm to it as a result. The staff was very friendly. Nice stay.
3 night trip

See all reviews

Racquet Cuernavaca, Cuernavaca

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