Choose dates to view prices

Posada el Refugio

Photo gallery for Posada el Refugio

Exterior
Bed sheets
Bed sheets
Habitacion Cuadruple con dos camas matrimoniales con aire acondicionado | Bed sheets
Bed sheets

Overview of Posada el Refugio

Posada el Refugio

2.5 star property
No-frills hotel in Mario Villanueva Madrid

2 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
Map
Avenida 3 entre Calle 34 y 36, Bacalar, QROO, 77930

Room options

About this area

What's nearby

  • In Mario Villanueva Madrid

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive
  • Corozal (CZH) - 57 min drive

Restaurants

  • Bote de Leche - 6 min walk
  • La pina - 6 min walk
  • Picaflor - 8 min walk
  • Ixchel - 9 min walk
  • La Playita - 9 min walk

About this property

Posada el Refugio

When visiting Bacalar, Posada el Refugio is a great choice to consider.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 12:30 AM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Private dining
  • Private picnics

What to do

  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Accessibility

  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Posada el Refugio Hotel
Posada el Refugio Bacalar
Posada el Refugio Hotel Bacalar

Frequently asked questions

Does Posada el Refugio offer free cancellation for a full refund?
Yes, Posada el Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Posada el Refugio?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Posada el Refugio?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of MXN 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Posada el Refugio?
Yes, there's free self parking.
What are the check-in and check-out times at Posada el Refugio?
You can check in from 2:00 PM - 6:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Posada el Refugio?
Yes. Nearby restaurants include Bote de Leche (6-min walk), la pina (6-min walk) and Picaflor (8-min walk).
What's the area around Posada el Refugio like?
Posada el Refugio is a short 1-minute walk from Lake Bacalar and 13 minutes' walk from Fort of San Felipe.

Overall score and ratings

2.0

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

2/10 Poor

Emma, 1-night trip
Verified Expedia guest review

2/10 Poor

Mala experiencia en estancia
El lugar tenía poca luz en la zona del Lobby, las instalaciones estaban sucias desordenadas y descuidadas, eso me dio desconfianza de las habitaciones, NO ARRIESGUE A MI FAMILIA…y tuvimos que salir de ahí inmediatamente….
Yuri, 1-night family trip
Verified Hotels.com guest review