Tru by Hilton Jacksonville South Mandarin

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Tru by Hilton Jacksonville South Mandarin

Tru by Hilton Jacksonville South Mandarin

2.5 star property
Jacksonville hotel with outdoor pool and 24-hour fitness

8.6/10 Fabulous

409 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $97
Price available on 8/14/2022
Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Meeting room
  • Luggage storage
  • TV in a common area
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Southside
  • Jacksonville Naval Air Station - 15 min drive
  • University of North Florida - 17 min drive
  • St. Johns Town Center - 20 min drive
  • TIAA Bank Field - 25 min drive
  • VyStar Veterans Memorial Arena - 25 min drive
  • Jacksonville University - 31 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 34 min drive
  • Jacksonville International Airport (JAX) - 37 min drive
  • Jacksonville Station - 27 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Enjoy your visit to Jacksonville with a stay at Tru by Hilton Jacksonville South Mandarin. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Social distancing measures in place

Safety measures

Masks available
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Fence around the pool

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very Good

Tiara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel!!
Great hotel! The only caveat is that the location is by the highway so you could hear the car soaring down the road.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Waldemar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Excellent hotel! Every hotel holding a Hilton name always is a positive experience. The staff was very professional, kind, and helpful. Room was very very clean and beautiful.
Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Everything was great!
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would recommend
Our room was nice and clean, very happy with this stay 😁
matthew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quick Date Trip
This hotel was exceptionally clean. Our room seemed spotless, a welcome occurrence away from home. Breakfast was well stocked and kept clean, as well.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful stay
I loved my stay at Tru Hilton The front desk ladies were very friendly and explained all my amenities Hotel was very clean, pool area was excellent
Ana, 1-night family trip
Verified Hotels.com guest review