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All properties in Toulouse, Haute-Garonne, France
1 room, 2 adults

Best Western Hotel Innes, Toulouse

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
13 bis, Rue Matabiau, Toulouse, Haute-Garonne, 31 000, France

4-star hotel with bar/lounge, near Capitole de Toulouse
  • Free WiFi
  • Collect stampsYou can collect® Rewards stamps here
Good internet service
Great location
Tasty breakfast
Bar could improve

Best Western Hotel Innes, Toulouse

from $81
  • Classic Room, 1 Double Bed
  • Classic Room, 2 Twin Beds
  • Superior Room, 1 Double Bed, Non Smoking

What’s around Best Western Hotel Innes, Toulouse


  • In Toulouse City-Centre
  • Capitole de Toulouse - 9 min walk
  • Toulouse Business School - 18 min walk
  • Rue d'Alsace-Lorraine - 3 min walk
  • Victor Hugo Market - 7 min walk
  • Carmelite Chapel - 7 min walk
  • Basilica of Saint-Sernin - 8 min walk
  • Place Wilson - 8 min walk

Getting around

  • Toulouse (TLS-Blagnac) - 21 min drive
  • Toulouse Matabiau Station - 8 min walk
  • Toulouse Route-de-Launaguet Station - 5 min drive
  • Toulouse St-Agne Station - 6 min drive
  • Jeanne d'Arc Metro Station - 3 min walk
  • Jean-Jaurès Metro Station - 8 min walk
  • Capitole Station - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • Up to 22 lbs


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Free reception
  • Coffee/tea in a common area
  • Water dispenser
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Best Western Hotel Innes, Toulouse’s small print

Also known as

  • BEST WESTERN Athenee
  • Best Western Hotel Innes Toulouse
  • Best Western Hotel Innes Hotel Toulouse
  • BEST WESTERN Athenee Toulouse
  • Best Western Athénée Happyculture Hotel Toulouse
  • BEST WESTERN Hotel Athenee Toulouse
  • Best Western Athénée Happyculture Hotel
  • Toulouse Best Western
  • Best Western Athénée Happyculture Toulouse
  • Best Western Athénée Happyculture
  • Best Western Hotel Innes Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.53 per person, per night

Optional extras

Self parking costs EUR 10 per night

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Hotel Innes, Toulouse

  • Are pets allowed at Best Western Hotel Innes?
    Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night.
  • Is parking offered at Best Western Hotel Innes?
    Yes. Self parking costs EUR 10 per night. Parking spots may be limited.
  • Is airport shuttle service offered by Best Western Hotel Innes?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Best Western Hotel Innes?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Best Western Hotel Innes?
    Yes. Nearby restaurants include Roulez Papilles (1-min walk), Fresh food (1-min walk), and La Mariposa (1-min walk).

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Recent reviews

Fabulous 8.8 From 127 reviews

Very Good 8.0
Best Western Innes Toulouse-Great Location
The Best Western Innes in Toulouse is very well situated for touring the major sites in Toulouse. The hotel rooms are small but quite fine. The staff are extremely helpful, making for a delightful stay.
us3 night family trip
Very Good 8.0
Fantastic service, especially Kevin.
Jim W, us5 night romance trip
Very Good 8.0
Good hotel
The hotel is good with the essential services.
Jeffery, nz1 night business trip
Very Good 8.0
I would recommend.
The room is relatively small but its comfortable. The actual room itself is clean but the toilet, which is seperate to the bathroom did not smell good at all. Hotel staff are really nice and helpful. And the lobby has access to coffee etc which is a nice touch. Very close to the center, approx. 10 min walk.
S, gb2 night trip
Exceptional 10.0
Friendly personnel !
Raf, ie2 night business trip
Exceptional 10.0
Great location....all front desk people were friendly and helpful...breakfast a little pricey....overall, very pleasant stay.
Sandra, ca6 night trip
Very Good 8.0
Small hotel near to city center.
I stayed two nights at this hotel. The hotel is not far from city center. The room was small; and didn’t have any hand lotions/ toiletries kit. Breakfast was decent.
Ajinkya, in2 night business trip
Exceptional 10.0
Great location! Friendly staff! Very comfortable facilities!
Eugenia, ca1 night trip with friends
Very Good 8.0
BW in Toulouse
Very friendly and helpful staff Very good breakfast Great location
Hugo, ca1 night business trip
Very Good 8.0
Very pleasant staff
The staff at reception were all very helpful and polite, really nice. The hotel was clean and very close to the city centre. Walking distance very easy. The room I will say was very small, bathroom acceptable but bedroom very snug.
MARK, gb2 night trip

Best Western Hotel Innes, Toulouse

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