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All properties in Playa del Carmen, Quintana Roo, Mexico
All properties in Playa del Carmen, Quintana Roo, Mexico

Riu Palace Mexico All Inclusive, Playa del Carmen

4-star4 stars
Great for familiesThis property has good facilities for families.
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710, Mexico, 800-491-6126

All-inclusive beachfront property with spa, near Quinta Avenida
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 6,602 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Service
Fantastic service
Location
Great location
Food
Delicious food

Riu Palace Mexico All Inclusive, Playa del Carmen

More Info: 866-539-8117

  • Junior Suite
  • Jr Suite Superior
  • Suite
  • Suite with Solarium Jacuzzi Loft
  • Junior suite-Mexico
  • Junior Suite Latam
  • Junior Suite Superior Latam
  • Junior Suite Europe
  • Junior Suite Superior Europe
  • Junior Suite Superior Mexico
  • Junior Suite (B2C)
  • Superior Suite (B2C)
  • Suite (B2C)
  • Suite, Jetted Tub (B2C)

What’s around Riu Palace Mexico All Inclusive, Playa del Carmen

Landmarks

  • In Playacar
  • Quinta Avenida - 29 min walk
  • Playa del Carmen Maritime Terminal - 31 min walk
  • Playa del Carmen Main Beach - 31 min walk
  • Playacar Golf Club - 37 min walk
  • Paseo del Carmen - 28 min walk
  • Yucatek Divers - 33 min walk
  • 3D Museum of Wonders - 36 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

At a glance

Key facts

Size

  • 434 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Disabled parking

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate living room
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Renova has massage/treatment rooms. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Don Julian - This buffet restaurant serves breakfast and dinner.

La Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Bodega - This restaurant specializes in Mexican cuisine. Open daily.

Miyagi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Riu Palace Mexico All Inclusive, Playa del Carmen’s small print

Also known as

  • Riu Palace
  • Riu Playa Del Carmen
  • Rui Palace Mexico
  • Mexico Palace Riu
  • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
  • Riu Mexico Inclusive inclusiv
  • Riu Mexico Inclusive Inclusive
  • Riu Palace Mexico All Inclusive Playa del Carmen
  • Riu Palace Mexico All Inclusive All-inclusive property
  • Riu Palace All Inclusive
  • Riu Palace Mexico
  • Riu Palace Mexico All Inclusive
  • Riu Palace Mexico All Inclusive Playa del Carmen
  • Riu Mexico
  • Riu Palace Mexico Hotel
  • Riu Palace Mexico Playa Del Carmen
  • Riu Palace Playa Del Carmen

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee (October - December): MXN 10.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

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Recent reviews

Superb 9.0 From 266 reviews

Fair 4.0
Forget this place.
Service was horrible and the food was disgusting. Don’t go unless you are Hispanic or they won’t give you the time of day.
Sherry, usFamily trip
Exceptional 10.0
Good!
Food and service was good, but not all the time they will serve premium liquor. If you don’t pay close attention, they will serve you the cheap stuff eve though they advertise premium liquors. Good advice for others is tip servers so they pamper you with premium liquor lol. If you are staying in the super suite and want to use the jacuzzi at the top, make sure to let the water running couple of hours before lol. The water pressure is very low and takes REALLY long time to fill it up.
Eysel, usRomance trip
Exceptional 10.0
Great stay
Staff was fantastic, especially Joe! Made us feel very welcomed and at home. I would say, don't leave the resort though
Corey, us3 night family trip

Riu Palace Mexico All Inclusive, Playa del Carmen

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