All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Los Itzaes Hotel, Playa del Carmen

3 stars
Avenida 10 Lote 3 Esquina calle 6 BISPlaya del CarmenQROO77710Mexico, ‏800-491-6126
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Excellent4.3 / 5
Vibe
Awesome vibe
Pool
Great pool
Comfort
Rather comfortable
Food
Food is not good
19See all 19 Hotels.com reviews
From 95 reviewsTripAdvisor Traveller Rating

Los Itzaes Hotel, Playa del Carmen

Hotel Info: 866-539-8117

from $68
  • Standard Double Room
  • Standard Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Itzaes
  • Los Itzaes
  • Los Itzaes Hotel
  • Los Itzaes Hotel Playa Del Carmen
  • Los Itzaes Playa Del Carmen
  • Hotel Los Itzaes
  • Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 10 per night

Airport shuttle service is offered for an extra charge of USD 130 per vehicle (roundtrip)

In the hotel

Food and drink
  • Free breakfast
  • Continental breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Spa tub
  • Golfing nearby
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ipanema - This restaurant serves breakfast only.

Los Itzaes Hotel, Playa del Carmen’s small print

Also known as

  • Itzaes
  • Los Itzaes
  • Los Itzaes Hotel
  • Los Itzaes Hotel Playa Del Carmen
  • Los Itzaes Playa Del Carmen
  • Hotel Los Itzaes
  • Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 10 per night

Airport shuttle service is offered for an extra charge of USD 130 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 19 reviews

Los Itzaes Hotel, Playa del Carmen
Outstanding5.0 / 5
Definitely will stay again!
It was in a great location and the staff was very kind and always eager to help!
9 night romance trip
Los Itzaes Hotel, Playa del Carmen
Outstanding5.0 / 5
Great place to stay!
The staff was very helpful and kind! I would definitely stay again!
1 night romance trip
Los Itzaes Hotel, Playa del Carmen
Outstanding5.0 / 5
Lovely, Quaint, and Cozy
I truly enjoyed my stay. The room was cozy, and loved our beautiful terrace where you can look onto the street! The lobby garden was spectacular!
1 night trip with friends
Los Itzaes Hotel, Playa del Carmen
Excellent4.0 / 5
Safe, clean hotel, centrally located.
Safe accessible hotel, Short walk to beach, plaza, ferry, 5th avenue, ADO bus line. Don't need a car but parking lot across the street which is great -must pay fro parking. Front desk service was fantastic. Hotel is clean, rooms are comfortable, clean nice bathrooms, good beds, nice little balcony is a big bonus. Construction site aside hotel is unsightly and attracts drunks at night, can be a little noisy at night but that is downtown Playa del Carmen in prime. time. Breakfast is self serve and mediocre.
2 night romance trip
Los Itzaes Hotel, Playa del Carmen
Outstanding5.0 / 5
Amazing place, Great Staff!
The staff was amazing and gave us additional items we needed like extra towels or pillows. The wifi is free, you get free breakfast and its wiht in 3 blocks walking distance from the beach. Our room had air conditioning, and the shower pressure was great (which in some hotels i have found it hasn't been in mexico). we had a great stay and the pool on the roof had a great few of some of the other local hotels and was a nice perk.
5 night trip with friends

See all reviews

Los Itzaes Hotel, Playa del Carmen

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