Skip to main content.
All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Los Itzaes Hotel, Playa del Carmen

3-star3 stars
Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, QROO, 77710, Mexico

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Fantastic service
Great location
Great room
Breakfast can be improved
44See all 44 reviews
From 208 reviews

TripAdvisor Traveller Rating

Los Itzaes Hotel, Playa del Carmen

from $53
  • Standard Room
  • Standard Double Room
  • Junior Suite

What’s around Los Itzaes Hotel, Playa del Carmen


  • In Centro
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach Club - 11 min walk
  • Playacar Golf Club - 32 min walk
  • Punta Esmeralda Beach - 43 min walk
  • 3D Museum of Wonders - 1 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Spa tub
  • Bicycle rentals on site
  • Golfing nearby
  • Pool umbrellas
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


Ipanema - This restaurant serves breakfast only.

Los Itzaes Hotel, Playa del Carmen’s small print


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Also known as

  • Itzaes
  • Los Itzaes
  • Los Itzaes Hotel
  • Los Itzaes Hotel Playa Del Carmen
  • Los Itzaes Playa Del Carmen
  • Hotel Los Itzaes
  • Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico

Optional extras

Self parking costs USD 10 per night

Rollaway beds are available for USD 10 per stay

Breakfast costs between USD 3.5 and USD 8 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 130 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Playa del Carmen, Quintana Roo, Mexico

Didn’t find the right property?

Continue searching for Playa del Carmen, Quintana Roo, Mexico

Recent reviews

Fabulous 8.6 From 44 reviews

Exceptional 10.0
A good option for Playa Del Carmen
I needed a safe, clean, comfortable, affordable place for one night in between resorts and found just that. I’d stay here again and would recommend it to Playa Del Carmen visitors looking for an affordable option close to the fun and beach.
us1 night trip
Exceptional 10.0
A perfect Vacation.
Amazing place to stay. Grate rate and easy access to everything. Great staff and very friendly.
Oscar, us2 night trip
Good 6.0
Noisy on the street
Very loud if you stay on the street. No elevator. Rooftop was adequate but nothing special. Nice rooms and hotel.
us1 night trip with friends
Exceptional 10.0
Clean & secure hotel.
Friendly helpful staff.
Myrna, us1 night romance trip
Exceptional 10.0
Convenient and good value for price.
The hotel was in a great location to everything (beach, tourist mile, transportation services and restaurants) It was clean and the rooms were a great size. The breakfast ist not very good but I recommend buy some cheese from the local Walmart and the bread and coffee is sufficient.
Nina, us8 night romance trip

Los Itzaes Hotel, Playa del Carmen

Is the description of this hotel not correct? Tell us