All hotels in Karon, Thailand
1 room, 2 adults

Hilton Phuket Arcadia Resort & Spa, Karon

5-star5 stars
333 Patak RoadKaron Beach, KaronPhuket83100Thailand

Upscale beachfront hotel with spa, near Big Buddha
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Very Good8.0
Location
Great location
Service
Fantastic service
Vibe
Decent vibe
383See all 383 Hotels.com reviews
From 3,608 reviewsTripAdvisor Traveller Rating

Hilton Phuket Arcadia Resort & Spa, Karon

from $96
  • Deluxe Room, 1 King Bed, Garden View (Plus)
  • Deluxe Room, 1 King Bed, Sea View (Plus)
  • Deluxe Room, 1 King Bed, Garden View
  • Deluxe Room, 1 King Bed, Sea View
  • Junior Suite, 1 King Bed, Garden View
  • Deluxe Twin Room, Garden View (Plus)
  • Deluxe Twin Room, Sea View
  • Suite
  • Deluxe Twin Room, Sea View (Plus)
  • Deluxe Suite
  • Junior Suite, 1 Twin Bed (Garden Level)
  • Junior Suite, 1 Twin Bed, Sea View
  • Junior Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 Twin Bed, Garden View
  • Royal Suite
  • Superior Suite
  • Family Room, 2 Queen Beds (Deluxe)

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 5
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Waterslide
  • Steam room
  • Free pool cabanas
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 25834
  • Conference space size (meters) - 2400
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 7
  • Year Built 1987
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 43-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 15 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Buon Appetito - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Thai Thai Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Caffe Cino - Overlooking the pool and garden, this coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Ocean Beach Club - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Sails Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Hilton Phuket Arcadia Resort & Spa, Karon’s small print

Also known as

  • Arcadia Phuket
  • Phuket Hilton Arcadia
  • Hilton Phuket Arcadia Hotel Karon
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort And Spa
  • Phuket Hilton
  • Arcadia Phuket Hilton
  • Hilton Arcadia
  • Hilton Arcadia Resort
  • Hilton Phuket Arcadia
  • Hilton Phuket Arcadia Resort
  • Hilton Phuket Resort
  • Phuket Arcadia
  • Phuket Arcadia Resort

Policies

This property does not allow children 16 and younger to access the Panorama Lounge after 5:30PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 12 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Business center/computer access
  • In-room safe
  • In-room coffee
  • Laundry facilities
  • Concierge/valet service
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for THB 1900.00 per night

Buffet breakfast is offered for an extra charge of THB 765 for adults and THB 383 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1400 per vehicle (one way)

WiFi is available in guestrooms for THB 300 per day (rates may vary)

Wired Internet access is available in guestrooms for THB 600 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hilton Phuket Arcadia Resort & Spa, Karon

Landmarks

  • On the beach
  • Karon Beach - 14 min walk
  • Karon Temple - 25 min walk
  • Karon Market - 26 min walk
  • Dino Park Mini Golf - 26 min walk
  • Kata Beach - 41 min walk
  • Kata Noi Beach - 2.8 mi / 4.5 km
  • Patong Beach - 5.5 mi / 8.9 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 74 min drive
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.0 From 383 reviews

Hilton Phuket Arcadia Resort & Spa, Karon
Poor2.0
Service So Bad I Checked Out Early, Forfeited $$
I pre-paid for 7 nights and left after 3. While the rooms were nice and the resort property is really pretty, the service is HORRIBLE. The staff and their way of working is not equipped to deal with the volume of guests. Check in was an absolute cluster. I sat on the couch while one worker had my passport, came back and asked for a confirmation number, offer to connect me to wifi to look it up, only to tell me i had to wait for someone else to become free to help me. I then had to answer all of the same questions questions again plus questions they should be able to look up. The young lady that assisted me answered the phone multiple times, which meant she was so distracted that she asked me the same question over and over. To get anything like room service, you have to dial 0, the problem is, most of the time, no one even answered. OR, if they did answer, they said it would be 30 minutes....which meant 2 hours and 3 follow up calls by me later. The "Leisure Desk" worker was rude - she would just offer me brochures anytime I asked a question or tell me things would be 'expensive'. When i checked out, I communicated my frustration with the manager and she said "well, i can not refund the nights you aren't staying, but i will give you a free ride to the airport and take off one item from your room service". This meant they compensated me with about 1,400 BHT, despite me forfeiting about 35,000 BHT because the service was so horrible. Worst experience ever.
Jennifer A, us6 night trip
Hilton Phuket Arcadia Resort & Spa, Karon
Very Good8.0
Stayed for 2 nights, reception was very busy and took a while to give us our rooms. However the rooms and everything else was great.
A Traveler, us2 night trip
Hilton Phuket Arcadia Resort & Spa, Karon
Very Good8.0
Hotel was a little old; need a facelift
A Traveler, usRomance trip
Hilton Phuket Arcadia Resort & Spa, Karon
Poor2.0
Avoid at all costa
The staff was nice but the fellow guests were very rude and obnoxious. Place is way too spread out and the online pictures are deceiving. You have to basically cross the freeway (super busy highway) to get to the beach. Breakfast buffet was aweful and overpriced. The grounds feel more like and office building than a beach resort. Place next door was much nicer and much cheaper.
Peter, us3 night family trip
Hilton Phuket Arcadia Resort & Spa, Karon
Exceptional10.0
We had a great time!!
YONG HOON RALPH, us4 night family trip

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Hilton Phuket Arcadia Resort & Spa, Karon

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