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Extended Stay America - Memphis - Germantown West, Memphis

2.5 stars
6325 N Quail Hollow RdMemphisTN38120United States of America, ‏‎800-658-6760
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Good3.2 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Breakfast
Bad breakfast
146See all 146 Hotels.com reviews
From 53 reviewsTripAdvisor Traveller Rating

Extended Stay America - Memphis - Germantown West, Memphis

Hotel Info: 800-658-6760

from $71
  • Studio Two Double Smoking
  • Studio One Queen Non Smoking
  • Studio One King Non Smoking
  • Studio One King Smoking
  • Studio One Queen Smoking
  • Deluxe Studio 2 Doubles HC Non-smokin
  • Studio Two Double Non Smoking
  • Deluxe Studio 1 King Non-smoking

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Memphis Quail Hollow
  • Extended Stay America Quail Hollow
  • Extended Stay America Quail Hollow Hotel
  • Extended Stay America Quail Hollow Hotel Memphis
  • Extended Stay America Memphis Germantown West Hotel
  • Extended Stay America Germantown West Hotel
  • Extended Stay America Memphis Germantown West
  • Extended Stay America Germantown West

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Golfing nearby
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Memphis - Germantown West, Memphis’s small print

Also known as

  • Extended Stay America Memphis Quail Hollow
  • Extended Stay America Quail Hollow
  • Extended Stay America Quail Hollow Hotel
  • Extended Stay America Quail Hollow Hotel Memphis
  • Extended Stay America Memphis Germantown West Hotel
  • Extended Stay America Germantown West Hotel
  • Extended Stay America Memphis Germantown West
  • Extended Stay America Germantown West

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 146 reviews

Extended Stay America - Memphis - Germantown West, Memphis
Fair2.0 / 5
Came in was sent to a room that wasn't done. Had to come back to the lobby and wait until they finished. They just said it's done. Like it was nothing to it.
1 night romance trip
Extended Stay America - Memphis - Germantown West, Memphis
Outstanding5.0 / 5
The hotel was great but you have to take out your own trash and they don't come change your bed linen which there is a charge for that and they don't have a complimentary breakfast
2 night trip with friends
Extended Stay America - Memphis - Germantown West, Memphis
Good3.0 / 5
Great for long stays / bring your own stuff!
Generally a nice place. No "real" complaints. I wish there had been an extra blanket somewhere w/o having to ask for one. Since it had a kitchen, it would have been nice if there were a few paper towels, maybe a cup, a bowl, a plate, a fork a spoon. And since I didn't see an ice machine in the hallway or anywhere, it would have been nice to have one ice tray for the freezer. I'm guessing the name "Extended Stay" implies that you may be staying for weeks and you should bring all your home goods with you? We just stayed one night and therefore it was lacking a little. But oh well; no biggie.
1 night trip with friends
Extended Stay America - Memphis - Germantown West, Memphis
Poor1.0 / 5
Gross
It was gross. There were socks from where they didn't clean and spiders in the bathroom.
2 night trip
Extended Stay America - Memphis - Germantown West, Memphis
Excellent4.0 / 5
Nice for price and location
Very nice staff, very accommodating .
1 night trip with friends

See all reviews

Extended Stay America - Memphis - Germantown West, Memphis

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