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Vale Resort, Pontyclun

4-starThis property has received its official star rating from Visit Wales.
Hensol ParkHensol, PontyclunWalesCF72 8JYUnited Kingdom

4-star hotel in Hensol with 2 restaurants, 3 bars/lounges
  • Free WiFi and free parking
Great location
Wellness Area
Great wellness & sports facilities
Great amenities
Breakfast is average
230See all 230 reviews
From 1,708 reviewsTripAdvisor Traveller Rating

Vale Resort, Pontyclun

from $72
  • Standard Double Room
  • Standard Twin Room, 1 Twin Bed
  • Executive Double Room
  • Deluxe, One Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-out
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool (heated)
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Racquetball/squash on site
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Conference center
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 2
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Vale Spa has 20 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Champagne Bar - Onsite Champagne bar.


On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 3
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Racquetball/squash on site

Vale Resort, Pontyclun’s small print

Also known as

  • Vale Pontyclun
  • Vale Resort Pontyclun
  • Vale Resort


Guests must contact this property in advance to reserve a crib (infant bed) and/or rollaway bed. Contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for GBP 20 per stay

Buffet breakfast is offered for an extra charge of GBP 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 35 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Vale Resort, Pontyclun


  • Museum of Welsh Life - 6.4 mi / 10.4 km
  • Castell Coch - 8 mi / 12.9 km
  • Cottrell Park Golf Resort - 5.3 mi / 8.5 km
  • St Fagans - 6.5 mi / 10.4 km
  • Whitchurch Hospital - 8 mi / 12.9 km
  • Trelai Park - 9.1 mi / 14.7 km
  • Cardiff University - 11.3 mi / 18.1 km
  • Llandaff Cathedral - 10.4 mi / 16.8 km

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 24 min drive
  • Swansea (SWS) - 52 min drive
  • Bristol (BRS-Bristol Intl.) - 67 min drive
  • Bridgend Station - 19 min drive
  • Cardiff Central Station - 22 min drive
  • Cardiff Queen Street Station - 22 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 230 reviews

Vale Resort, Pontyclun
Super stay
Lovely helpful staff . Great room. Breakfast plentiful and delicious.
adrian, us2 night family trip
Vale Resort, Pontyclun
Conference stop over
Stayed night before conference. Room was of a good size and clean. Had a balcony which was great in the hot weather. Eat in the bar in the evening which was busy. Food was good. Requested extra milk for tea/coffee tray in the room which was delivered immediately. Staff were all very polite and efficient. Used the new gym and spa area which was lovely. Would certainly stay again.
A Traveler, us1 night business trip
Vale Resort, Pontyclun
Nice Hotel
the room was clean and elegant, and the food was delicious. The service was lovely, and everyone was friendly and helpful. It's a golf and sports resort, and I am neither and golfy not sporty. But I don't have anything bad to say about it, it's really a nice place.
S. Muellner, us1 night family trip
Vale Resort, Pontyclun
Great for golf
The hiking and biking trails were not readily and clearly available from the site. This resort is oriented toward golfers and footballers.
A Traveler, us4 night romance trip
Vale Resort, Pontyclun
Very Poor Service spoils Decent Facilities
Location good for Cardiff and the setting is spectacular. The facilities generally good (although why there is no shop in a hotel of this size I do not know). Rooms are large but just fading slightly - bathroom excellent. Main issue is staff approach and failure to take responsibility; ordered a 7.45 wake up call which was not delivered - this meant I missed my meeting as a result; the 90 minute delay created meant I was late(by 20 minutes) for check-out. Was aggressively hassled first in the room, then by phone to leave; when I explained their culpability and failure there was no acceptance of responsibility. Reception staff manner was peremptory, dismissive and defensive. Not staying there again.
Christopher, gb1 night trip

See all reviews

Vale Resort, Pontyclun

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