Guests
All properties in Knysna, Western Cape, South Africa

Protea Hotel by Marriott Knysna Quays

3.5-star hotel in Knysna with outdoor pool and restaurant

  • Free English breakfast and free WiFi
From
$79

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Waterfront Drive, Knysna, 6570, Western Cape, South Africa
8.6.Fabulous.
  • I enjoyed the hotel , friendly staff , my son looked forward to the breakfast every day

    Dec 23, 2019

  • Nice hotel, beautiful location, near restaurants and shopping

    Oct 13, 2019

See all 78 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Convenient
Walkable
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Spa services

For families

  • Babysitting or childcare (surcharge)
  • Premium TV channels
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Knysna Central
  • Cape Floral Region Protected Areas - 1 min walk
  • Garden Route National Park - 5 min walk
  • Knysna Lagoon - 5 min walk
  • Knysna Quays - 6 min walk
  • Thesen Island - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Lagoon View
  • Room, 2 Double Beds, Garden View, Ground Floor
  • Room, 2 Twin Beds, Non Smoking

What’s around

Landmarks

  • In Knysna Central
  • Cape Floral Region Protected Areas - 1 min walk
  • Garden Route National Park - 5 min walk
  • Knysna Lagoon - 5 min walk
  • Knysna Quays - 6 min walk
  • Thesen Island - 7 min walk
  • Pledge Nature Reserve - 16 min walk
  • Knysna Golf Club - 2.7 mi / 4.3 km
  • Bollard Bay - 4.2 mi / 6.8 km
  • Leisure Isle - 4.4 mi / 7.1 km
  • Eastern Head View Point - 4.4 mi / 7.1 km

Getting around

  • Plettenberg Bay (PBZ) - 32 min drive
  • Airport shuttle (surcharge)
map
See on map
Waterfront Drive, Knysna, 6570, Western Cape, South Africa

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6 AM to 11 AM*

Parking

  • Onsite self parking (ZAR 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in bathtub

Languages Spoken

  • Afrikaans
  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Breakfast Restaurant - Overlooking the pool, this restaurant serves breakfast only.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • 1 percent tourism fee will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Self parking costs ZAR 30 per day

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Knysna Protea Hotel
  • Quays Knysna
  • Protea Hotel Marriott Quays
  • Protea Marriott Knysna Quays
  • Protea Marriott Quays
  • Protea Hotel by Marriott Knysna Quays Hotel
  • Protea Hotel by Marriott Knysna Quays Knysna
  • Protea Hotel by Marriott Knysna Quays Hotel Knysna
  • Knysna Protea Hotel Quays
  • Knysna Quays Protea Hotel
  • Protea Hotel Knysna
  • Protea Hotel Marriott Knysna Quays
  • Protea Hotel Quays
  • Protea Hotel Quays Knysna
  • Protea Knysna Quays
  • Protea Quays

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Protea Hotel by Marriott Knysna Quays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ZAR 30 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, Breakfast Restaurant offers pool views. Nearby restaurants include Rib & Rump (3-min walk), Freshline Fisheries (4-min walk), and The Tin House Cafe (5-min walk).
  • Yes, an airport shuttle is available from 6 AM to 11 AM.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Protea Hotel by Marriott Knysna Quays also has a garden.
8.6.Fabulous.
  • 6.0.Good

    Centrally located; bathrooms were not clean (mold in the shower); breakfast included was nice.

    Pete, 3 night family trip, Nov 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Knysna stay

    Great hotel centrally located to all key amenities in Knysna

    James, 1 night trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay at Knysna Quays

    was amazing- great room friendly staff and yummie breakfast

    6 night trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very convenient location and helpful staff

    Bruce, 4 night family trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location

    Would have given a higher rating if dinner could be may in house. Great breakfast though.

    Robert, 4 night trip, Dec 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice location, close to shopping and choice of restaurants

    2 night trip, Feb 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location great. Comfortable, good quality rooms. Friendly staff. Great breakfast. Pool.

    2 night trip with friends, Jan 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Always a pleasure!

    We come back year after year - it is always a pleasure to stay at the Protea Knysna Quays. Super-friendly and helpful staff, comfortable rooms and a real breakfast treat.

    4 night trip, Jan 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good 3* hotel

    Our stay at the hotel was good and as was expected.

    Rimo, 3 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All the staff were very friendly and helpful. Thr rooms and common areas were always well kept and clea

    Mahomed, 2 night family trip, Dec 11, 2019

    Verified Hotels.com guest review

See all 78 reviews