Rainbow Paradise Beach Resort, Penang

THe area is nice for lots of different dining choices. There's a local market not too far, plus nice Lebanese, middle Eastern, German, Bulgarian, Chinese food and more. The beach attached to hotel is quite small and a bit dirty, with rough tides and waves. Seems to be jet-skis for rent nearby. The pool looked quite clean and inviting. Many families and kids were enjoying it during my stay. My room was quite dated, with worn out carpets, a bit of a smell (musty), and a toilet that required repair during my stay. The shower and sink had hot water, which was a plus, but the tub and sink were also quite stained with mildew. The front desk staff were very nice and offered plenty of help finding good food and transport. The balcony had a great view (from the 12th floor). Overall, a nice stay, but the place needs to be fixed up and cleaned.

Staff weren't extremely helpful for any additional requests. There were also additional nonrefundable fees when I got to the hotel

Reception staff not helpful. Arrive at hotel but not allowed to check in due to not recieving confirmation from hotel.com. It was already 1am had to wait until 2.30 am before they finally sort it out.. no compassion although we were delayed at the hospital due to my sister broken her leg in an accident on the way to the location.

It was nice place to stay few days. Pool was fun to spend time with kids. There was nice minimarkets on the lower floor. Many eating places choices nearby. Beach was not clean. Do not swim there.

It’s amazing that the hotel chooses to renovate (according to their sign) one of 3 lifts during a high peak period. Had to wait 20-30 min for a lift. Breakfast in their cafe was like a war zone (not enough plates, cups etc). Yes it’s a busy period but they should anticipate this and do more to handle the crowds. Also not enough parking lots. Had to park alongside the main road! Had to endure 4 nights stay!