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Riu Lupita All Inclusive, Playa del Carmen

3.5 stars
Lote Hotelero 1, Manzana 20Condominios Playacar, Playa del CarmenQROO77710Mexico, ‏800-491-6126
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Good3.8 / 5
Service
Fantastic service
Food
Delicious food
Bar and Beverages
Standard bar
Beach
Reasonable beach
125See all 125 Hotels.com reviews
From 2,292 reviewsTripAdvisor Traveller Rating

Riu Lupita All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $167
  • Habitacion Doble Mexico
  • Standard Europe
  • Standard room with bathtub
  • Family Room with Bunk Bed Mexico
  • Standard Room
  • Family room with bunk Bed
  • Standard Latam

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Free beach shuttle

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Lupita Riu
  • Riu Lupita
  • Riu Lupita All Inclusive
  • Riu Lupita All Inclusive Playa del Carmen
  • Riu Lupita Playa del Carmen
  • Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
  • Riu Lupita Mayan Riviera
  • Riu Lupita Mexico
  • Riu Lupita Resort

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Nightclub
  • Pool umbrellas
Services
  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Cozumel - This buffet restaurant serves lunch only.

Recreation

On Site

  • Fitness facilities
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby

Riu Lupita All Inclusive, Playa del Carmen’s small print

Also known as

  • Lupita Riu
  • Riu Lupita
  • Riu Lupita All Inclusive
  • Riu Lupita All Inclusive Playa del Carmen
  • Riu Lupita Playa del Carmen
  • Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
  • Riu Lupita Mayan Riviera
  • Riu Lupita Mexico
  • Riu Lupita Resort

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 125 reviews

Riu Lupita All Inclusive, Playa del Carmen
Excellent4.0 / 5
Great stay!
We had a great stay at Riu Lupita. The resort is small, but intimate. The location is good, and it's wonderful to have access to the other location on the beach (just a short, free shuttle ride). The rooms are okay, and like a few other people said - there is a musty, damp smell. But they're comfortable enough and the resort is small, so you're always close to everything. The food was decent and comparable to other resorts. The drinks were good, accessible, and diverse. The entertainment was good - there wasn't a lot of it, but we enjoyed everything. I also went to the spa for a pedicure and it was great - affordable, good, and friendly service. What makes this resort great, though, is the service. It was phenomenal. Every one was very friendly, personable, and helpful. We stayed 3 nights here and then 3 nights at a larger resort in Cancun, and the service really stood out at Riu Lupita. Although we expected to like the next (nicer) resort more, we like Riu Lupita better. We would choose this resort over another next time. If you are looking for a great stay, with great service, and more intimate - choose Riu Lupita.
3 night romance trip
Riu Lupita All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Wish we had stayed longer!
Our experience at Riu Lupita was GREAT! We enjoyed 3 days at the hotel. Had nothing but happy staff greet us, enjoyed the delicious food at the buffet every day, and enjoyed relaxing time on the beach. The only downside was the distance from the beach, but with an included bus ride to their private beach club, and included lunch and drinks and pool access, we could not complain! The hotel was in a quiet area of town, and besides the fun music performances at night, was always a relaxing, quiet and enjoyable experience. Would come back here again with friends or family. Less of a recommendation for people looking to party or meet young adults. Mostly couples and families, but still very fun! Definitely worth the savings to stay a little ways off of the beach!
3 night trip with friends
Riu Lupita All Inclusive, Playa del Carmen
Excellent4.0 / 5
Nice overall
The hotel staff was friendly and helpful. While it was a small hotel, the food was good and the atmosphere was comfortable. The only complaint was the shows
4 night trip with friends
Riu Lupita All Inclusive, Playa del Carmen
Good3.0 / 5
Pictures wasn't what it seemed. I didn't like the location it was in a circle with private houses.
4 night business trip
Riu Lupita All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Good price-quality ratio all-inclusive
We arrived on a Saturday morning very early as we had a red eye flight from LA. However the hotel service was really nice as they allowed us to go to the pool and have meals until we got our room. We were meeting with our family and we asked to be all in the same building and they were able to suit our request, which was nice! The guys at the reception speak (at least) Spanish, English, French, they are really nice and helpful. For breakfast they have all you can eat for breakfast (sweet, salted, fruits, etc.) and lots of great drinks with fresh mixed fruits! For lunch and dinner they have salads, fish, meats, lots of side dishes, bread, fruits, cheese, desserts, ice cream, wine, beers... The restaurant was renovated last autumn and it is really well renovated with new table and chairs, modern style. The waiters and waitresses are really nice, they speak a bit english but they appreciate if you try to speak spanish. There are 2 pools, one "noisy" where there are all the animations around and one "relax" pool where it's quiet! The bar next to the "noisy" pool is great, you can order lots of different drinks and cocktails! They have a tennis court that you can rent with rackets & balls. Room was clean, big with a fridge full of drinks (sodas, water and alcohol) refilled every two days.They have a shuttle that takes you to the town & to the beach every 30 minutes. The hotel has a private beach with its own restaurant & a pool near the Riu Palace. The spa (Renova Spa) is good too
13 night family trip

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Riu Lupita All Inclusive, Playa del Carmen

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