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Riu Lupita All Inclusive

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, blackout drapes, free cribs/infant beds

Overview of Riu Lupita All Inclusive

Riu Lupita All Inclusive

3.5 star property
All-inclusive property with 4 restaurants, near Playa del Carmen Main Beach

7.8/10 Good

542 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is $212
Price available on 2/20/2023
Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 30 min walk
  • Quinta Avenida - 9 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Playacar Golf Club - 11 min drive
  • Mamitas Beach - 18 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 14 min drive
  • Ferry to Cozumel - 20 min drive
  • Maroma Beach - 32 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Free beach shuttle

Restaurants

  • Doña Aurelia - 11 min walk
  • Ristorante Latinos - 12 min walk
  • Perché no - 13 min walk
  • El Gran Taco - 17 min walk
  • Fruta Madre - 4 min drive

About this property

Riu Lupita All Inclusive

Riu Lupita All Inclusive puts you within a 10-minute drive of Playa del Carmen Main Beach and features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, facials, or mani/pedis, and Adelita, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and nearby shopping.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Kayaking
  • Snorkeling
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 23 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Nightclub

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is open daily.

Dining

Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.
Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cozumel - This steakhouse serves dinner only. Reservations are required. Open daily.
Dante - This theme restaurant specializes in Italian cuisine. Open daily.
Tequila - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita Inclusive Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita All Inclusive All-inclusive property Playa del Carmen

Frequently asked questions

Does Riu Lupita All Inclusive offer free cancellation for a full refund?
Yes, Riu Lupita All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Riu Lupita All Inclusive?
As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Riu Lupita All Inclusive on Feb 20, 2023 start from $212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Riu Lupita All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Lupita All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Riu Lupita All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riu Lupita All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Lupita All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Riu Lupita All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Riu Lupita All Inclusive also has a nightclub and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Riu Lupita All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine and pool views. Nearby restaurants include Doña Aurelia (11-min walk), Ristorante Latinos (12-min walk), and Perché no (13-min walk).
Does Riu Lupita All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Lupita All Inclusive like?
Riu Lupita All Inclusive is in Playacar, a short 8-minute walk from Playacar Golf Club. The local area is walkable and popular for its beaches.

Reviews

7.8

Good

8.5/10

Cleanliness

8.6/10

Staff & service

7.5/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Maria, 3-night trip
Verified Expedia guest review

2/10 Poor

Bruno, 7-night trip
Verified Expedia guest review

8/10 Very Good

The only thing I didn't like was the rule about one pool/ beach towel per day. I would have followed it though had someone mentioned it to me. If I go to the beach I really did not want to use the same sandy/ wet towel for the pool later. There was one man who would not bend.I had already thrown my wet towel in the bin and he would not give me another. I explained, had I known, I would have just continued to use it despite my opinion. I then got the manager and he helped me get another towel. The front desk staff are great! They were VERY helpful. The staff working around the pool and the bar were so much fun and great. Property was always being taken care of and was nice and clean.
Michelle Z, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

very clean, very good shows every night, and during the day several activities, very friendly waiters 10 points all. varied food but some things poorly cooked (chef pay more attention) 7 points there
roberto marcelo, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Staff and location were all very good. Only complaint the bed was the hardest bed i have ever slept on. I prefer firm mattress however this was over the top
james, 3-night family trip
Verified Expedia guest review

6/10 Good

Been to other Riu and this one disappointed me. No beach area unless you take their shuttle to the beach. It’s a 15 minute ride. Food was the same at the buffet everyday. No big pools. Facility over all super small compared to other Riu.
Sonya Margarita, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Liri, 7-night trip
Verified Expedia guest review

8/10 Very Good

Staff was very freindly and nice. Food was pretty good. They change they change the menu in the buffet everyday. There are 2 pools onsite and 1 by the beach. They beach is offsite but they shuttle you there every 30 mins. You can also take the shuttle to 5th Ave to shop. Its just a 10 min walk. They exchange money and there is also an ATM in the lobby. Not bad for a budget all inclusive.
Lynda, 4-night trip
Verified Expedia guest review

2/10 Poor

danial, 4-night trip
Verified Expedia guest review

8/10 Very Good

The property was secluded inside a golf course so not much outside noise to bother you, not a lot of outside tourist activity. The resort was nice, the staff for the most part were friendly. The beds were firm and the pillows were very soft both not to my liking, so didn't really get a quality night of sleep during our stay. Worst part was something beyond the resorts control, and that was the other people there - while waiting on beach transportation, others just cut in line, didn't care if you had been waiting patiently or not the basically Bumm rushed the bus every time, cutting in front of children, elderly, handicap - they just didn't care.
Jason, 7-night family trip
Verified Expedia guest review