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Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta

4 stars
Paseo De Los Cocoteros No 18Villa 8 Fraccionamiento Náutico, Nuevo VallartaNAY63732Mexico, 800-491-6126
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Food
Delicious food
Bar and Beverages
Standard bar
72See all 72 Hotels.com reviews
From 2,362 reviewsTripAdvisor Traveller Rating
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) 17-min drive; 7.1 miles/11.4 km
  • Free valet parking

Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta

Hotel Info: 866-539-8117

from $156
  • Royal Club Junior Suite
  • Royal Club Luxury
  • Grand Concierge Deluxe Oceanview
  • Deluxe Room, Ocean View
  • Grand Romance Deluxe Oceanview
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 274 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Occidental Grand Nuevo Vallarta
  • Occidental Grand Nuevo Vallarta All Inclusive
  • Occidental Grand Nuevo Vallarta All Inclusive Resort

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 200 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 200 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
Working away
  • Meeting rooms 3
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included

Activities and facilities/equipment
Water activities
  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Dining

Le Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Los Olivos - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

La Hacienda - This beach restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Royal Club Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bar Olas - This bar overlooks the pool. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Volleyball on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Water skiing nearby

Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta’s small print

Also known as

  • Occidental Grand Nuevo Vallarta
  • Occidental Grand Nuevo Vallarta All Inclusive
  • Occidental Grand Nuevo Vallarta All Inclusive Resort

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 200 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 200 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 72 reviews

Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta
Outstanding5.0 / 5
Overall great experience
Overall really great! Spa and the main buffet food area employees are great
3 night romance trip
Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta
Outstanding5.0 / 5
Everything was perfect.
4 night family trip
Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta
Outstanding5.0 / 5
Perfect I will recommend it
Great for couples and also great location and beach
3 night romance trip
Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta
Outstanding5.0 / 5
Esther in the buffet restaurant was extremely helpful and provided me with the best customer service. She is a perfect 10
3 night romance trip
Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta
Excellent4.0 / 5
Nice stay
I have stayed at many many high end all-inclusive resorts. I would gives his a 3 out of 5 rating due to the fact that at about 90% of the rooms do not have balconies. A definite turn off when you are directly ON the beach. Food was ok, not great. Pools nice and the fact there is an adults only pool is a big plus. Nice big beach area with the brown pacific sand, not the white sand beaches on the opposite shore. The resort is located in Nuevo Vallarta which is a newly developed area. An easy 5 minute walk to a nice shopping area. I would stay here again but ONLY if I got a REALLY good deal on a rate, say $150/night for 2.
1 night romance trip

See all reviews

Occidental Grand Nuevo Vallarta All Inclusive Resort, Nuevo Vallarta

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