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Novotel Brussels City Centre

Photo gallery for Novotel Brussels City Centre

Exterior
Indoor pool
View from room
Free minibar items, in-room safe, desk, blackout curtains
Superior Double Room, 1 Double Bed | Free minibar items, in-room safe, desk, blackout curtains

Overview of Novotel Brussels City Centre

Novotel Brussels City Centre

4.0 star property
4-star hotel with indoor pool, near Tour Noire
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Rue De La Vierge Noire 32, Brussels, 1000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • 11 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Lower Town
  • La Grand Place - 6 min walk
  • Royal Museums of Fine Arts of Belgium - 4 min drive
  • Royal Palace of Brussels - 5 min drive
  • Tour & Taxis - 4 min drive
  • Place du Grand Sablon - 5 min drive
  • Manneken Pis Statue - 6 min drive
  • Avenue Louise - 6 min drive
  • European Union Parliament Building - 9 min drive
  • Mini-Europe - 12 min drive
  • King Baudouin Stadium - 12 min drive

Getting around

  • Brussels Airport (BRU) - 25 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 38 min drive
  • Antwerp (ANR-Antwerp Intl.) - 53 min drive
  • Central Station - 10 min walk
  • Brussels-Congress Station - 15 min walk
  • Brussels-Chapel Station - 15 min walk
  • Bourse-Beurs Station - 4 min walk
  • Sainte Catherine-Sint Katelijne Station - 4 min walk
  • De Brouckere Station - 4 min walk

Restaurants

  • Paul - 3 min walk
  • Archipel - 3 min walk
  • NONA Pasta - 2 min walk
  • A l'Angolo - 2 min walk
  • Wagamama - 4 min walk
Map

About this property

Novotel Brussels City Centre

When you stay at Novotel Brussels City Centre, you'll be within a 15-minute drive of La Grand Place and Atomium. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at GourmetBar, which serves Belgian cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a steam room. The breakfast and comfortable guest rooms get great marks from fellow travellers. Public transportation is only a short walk: Bourse-Beurs Station is 4 minutes and Sainte Catherine-Sint Katelijne Station is 4 minutes.

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 217 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 984 ft (EUR 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 11 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

GourmetBar – This brasserie specialises in Belgian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 24 per person
  • Late checkout can be arranged for an extra charge of EUR 99 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 25 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.

Also known as

Novotel Brussels Centre Tour Noire Hotel
Novotel Tour Noire Hotel
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Accor Brussels Centre
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Frequently asked questions

Does Novotel Brussels City Centre offer free cancellation for a full refund?
Yes, Novotel Brussels City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Brussels City Centre?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Novotel Brussels City Centre?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Novotel Brussels City Centre?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel Brussels City Centre?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 99 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Brussels City Centre and nearby?
Novotel Brussels City Centre has an indoor pool and a steam room, as well as an arcade.
Are there restaurants at or near Novotel Brussels City Centre?
Yes, GourmetBar offers Belgian cuisine.
Does Novotel Brussels City Centre have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Novotel Brussels City Centre like?
Novotel Brussels City Centre is in Lower Town, a short 4-minute walk from Bourse-Beurs Station and 6 minutes' walk from La Grand Place. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Our room was noisy, asked for superior room it was a room for family, 2 extra beds, the room next door had kids and the walls thin, so loud. The road noise outside also kept me awake.
Carol, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great for Families
Conveniently located for easy walking to sites and public transportation. The pool and steam room were nice. Breakfast was far above American standard hotel breakfast. Note: Children 15 & Under are free at breakfast - Plan to Pay at the hotel to take advantage of this. The kids really enjoyed the gaming console in the lobby as well.
GINGER, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Svitlana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amber, 4-night trip
Verified Expedia guest review

8/10 Very good

Ahmed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible customer service. They seemed to be annoyed or tired of working there. We recently stayed at Novotel Barcelona and the staff friendliness there is amazing. Novotel Brussels needs A LOT more training. They are terrible at what they do. The overall quality of the hotel is terrible. The shops and restaurants around the area close early so there is pretty much no dining options. The dinner menu at the hotel's restaurant is very limited. Would not recommend it.
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

6/10 Good

The property was under construction, and it was dusty. Also, couldn't sleep the whole night because of the loud noise from the club.
Verified Expedia guest review

6/10 Good

Family friendly
Verified Expedia guest review