All hotels in Mayaguez, Puerto Rico
1 room, 2 adults
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Mayagüez Resort & Casino, Mayaguez

3.5 stars3.5 stars
Route 104 km. 0.3Algarobo Sector, Mayaguez00681Puerto Rico
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Good3.3 / 5
  • I was not impressed. I was booked for a king bed got double beds in an old part of the…Jan 10, 2017
  • Not what I expectedDec 25, 2016
75See all 75 Hotels.com reviews
From 357 reviewsTripAdvisor Traveller Rating

Mayagüez Resort & Casino, Mayaguez

from $100
  • Superior Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Mayagüez Casino
  • Mayagüez Casino Mayaguez
  • Mayagüez Resort & Casino
  • Mayagüez Resort & Casino Mayaguez

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Self parking costs USD 6.00 per night

Valet parking costs USD 12.00 per night with in/out privileges

Rollaway beds are available for USD 25.00 per day

Buffet breakfast is offered for an extra charge of USD 15.55 for adults and USD 7.75 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Casino
  • Waterslide
  • Lazy river
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

El Castillo - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

La Veranda Terrace - This bar specializes in local cuisine. Open daily.

Mayagüez Resort & Casino, Mayaguez’s small print

Also known as

  • Mayagüez Casino
  • Mayagüez Casino Mayaguez
  • Mayagüez Resort & Casino
  • Mayagüez Resort & Casino Mayaguez

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Self parking costs USD 6.00 per night

Valet parking costs USD 12.00 per night with in/out privileges

Rollaway beds are available for USD 25.00 per day

Buffet breakfast is offered for an extra charge of USD 15.55 for adults and USD 7.75 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 75 reviews

Mayagüez Resort & Casino, Mayaguez
Good3.0 / 5
The room needs refurbushing now.The matress is worn out.leaking shower and fauset.Rugs need replacement.The room smell mildew.I do not recoment the hotel.
2 night romance trip
Mayagüez Resort & Casino, Mayaguez
Poor1.0 / 5
Great disappointment !!!!
Be sure you call the hotel and asked if the rate you are paying for is for the new building or the old one. I made the mistake of taking a special rate for Thanksgiving and what a disappointment. The room I got was like a freezer when I walked in. It looked nothing like the pictures. I lower the air and when got back the room had a horrible smell like mildew, no wonder they had the air so high. Did not want to make a big deal since it was only for a night. The buffet was ok, not great !! The breakfast was ok but they need to add more healthy choices. Fresh tropical fruits, please !!! not from a can !!! non fat milk or almond milk!!!! instead of full fat milk only, choices are a must !!! The water in the bathroom sink was going to slow and when I looked it had so much stuff in it, like a toothpaste cap, no wonder, how is that the person that cleans the sink did not reported it so it can be taken care of. But wait, went to take a shower and found, yes, a roach in the bath tub. I though it was dead but when I tried to removed it, it started to run and I ran out of the tub, yes I did. I took pictures, showed them and complaint to the clerk who only apologized for the inconvenience. Plus she told me that it was Hotels.com fault for not explaining that the special rate was for the old building, not theirs. The only great thing about this place was the beautiful pool.
1 night family trip
Mayagüez Resort & Casino, Mayaguez
Poor1.0 / 5
Hotel cleaness, over priced for what you get.
The room was not clean, dirty towels,rug felt wet. Had to go buy Lysol spray . Bleach wipes, overall over priced out dated needs remodeling. Never well stay there again..
2 night romance trip
Mayagüez Resort & Casino, Mayaguez
Excellent4.0 / 5
Excelents pools
Good experience
2 night family trip
Mayagüez Resort & Casino, Mayaguez
Good3.0 / 5
Our stay was good. However the rooms definitely need updating / renovations. We hope to return, but do hope these concerns will have been taken care of.
3 night trip with friends

See all reviews

Mayagüez Resort & Casino, Mayaguez

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