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1 room, 2 adults
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Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo

4 stars
Calle Las Mercedes esquinaArzobispo Merino, Ciudad Colonial, Santo DomingoDistrito Nacional10211Dominican Republic, ‏‎800-491-6126
Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
WiFi
Bad internet service
172See all 172 Hotels.com reviews

Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo

Hotel Info: 866-539-8117

  • Standard Twin Room, 2 Single Beds
  • Standard Double Room

Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo’s small print

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 30 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of USD 16 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 40 per person (one way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 172 reviews

Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo
Poor1.0 / 5
no longer exists
Hotel was such a disappointment, in such poor operating conditions that it had to be called FRENCH. BEST THING THAT COULD HAVE EVER HAPPENED TO IT WAS THAT JUST A FEW DAYS AFTER OUR stay it crumbled to the ground for no apparent reason.
3 night business trip
Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo
Outstanding5.0 / 5
great hotel
Best possible locations. Rooms are clean and comfortable. Hotel grounds are beautiful. Wish we could have stayed longer
1 night romance trip
Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo
Poor1.0 / 5
hotels.com confirmatuon but HOTEL CLOSED
although I held a confirmation with hotels.com and a confirmed reservation, I arrived to find the hotel was closed. luckily, I knew the city well enough to find a sister property
1 night trip
Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo
Poor1.0 / 5
hotels.com confirmed a closed hotel/collapsed ruin
i had a confirmation number from hotels.com in my hand for the property, but the hotel was actually closed. the street around it was excavated 15 feet deep. i found another hotel on my own. hotel collapsed 2 days later.
1 night trip
Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo
Poor1.0 / 5
Hotel confirmed by hotels.com CLOSED...COLLAPSED
Hotels.com sold me a room and gave me a confirmation number for a hotel that was closed. Had I not known of another hotel in the city that was from the same hotel chain, I would have been lost and homeless in a developing country. Street around hotel was 20 foot deep excavaction. Hotel was closed and I had a confirmed reservation from 'reputable' on line travel site like hotels.com. Hysterical that even though local associated property GM has advised hotels.com that property is closed, the automated review has come. In fact the Hotel Francis collapsed the night I was at the associated property. Could see my room from the street as the whole wall was gone. Took a picture and sent it to hotels.com of hotel they confirmed me in. Thankfully no injuries in the street.
1 night trip

See all reviews

Hotel Frances Santo Domingo - MGallery Collection, Santo Domingo

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