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Crowne Plaza Niagara Falls Fallsview, Niagara Falls

3.5 stars
5685 Falls AvenueNiagara FallsONL2E6W7Canada, 800-491-6126
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Good3.4 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Comfort
More comfort would be nice
508See all 508 Hotels.com reviews
From 1,672 reviewsTripAdvisor Traveller Rating

Crowne Plaza Niagara Falls Fallsview, Niagara Falls

Hotel Info: 866-539-8117

from $68
  • Deluxe Room, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Bathtub
  • Room, 1 King Bed, Non Smoking, View (Upper Falls View)
  • Room, 1 Queen Bed, Non Smoking
  • One Queen Bed, Non-Smoking
  • Two Double Beds, Non-Smoking
  • Room, 1 King Bed, Jetted Tub, View (Falls view)
  • Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)
  • Room, 2 Double Beds, Non Smoking, View (Falls View)
  • Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)
  • Traditional Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed (Upper Falls View)
  • Room, 2 Double Beds (Upper Falls View)
  • Room, 2 Double Beds (Falls View)
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
  • Niagara Falls Crowne Plaza
  • Crowne Plaza Niagara Falls Fallsview Hotel

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: CAD 15.95 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs CAD 29.00 per night with in/out privileges

Rollaway beds are available for CAD 20.00 per stay

Breakfast is offered for an extra charge of CAD 20 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Miniature golf on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Casino
  • Water park access (surcharge)
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 11
  • Conference space size (feet) - 7578
  • Conference space size (meters) - 704
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Christienne Fallsview Spa features treatment areas and a Relaxation Lounge with a view of the beautiful Niagara Falls and is the only Spa in Canada to offer a Hydrotherapy Infinity Tub. Christienne is the exclusive home to the GUINOT line of skincare products in Niagara. The Spa offers aromatherapy, facial, and hydrotherapy treatments, manicures and pedicures, massages.

Dining

Onsite venue - restaurant.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Miniature golf on site
  • Water park access (surcharge)

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Crowne Plaza Niagara Falls Fallsview, Niagara Falls’s small print

Also known as

  • Crowne Plaza Hotel Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
  • Niagara Falls Crowne Plaza
  • Crowne Plaza Niagara Falls Fallsview Hotel

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: CAD 15.95 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs CAD 29.00 per night with in/out privileges

Rollaway beds are available for CAD 20.00 per stay

Breakfast is offered for an extra charge of CAD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 508 reviews

Crowne Plaza Niagara Falls Fallsview, Niagara Falls
Outstanding5.0 / 5
Very nice overall!
2 night family trip
Crowne Plaza Niagara Falls Fallsview, Niagara Falls
Excellent4.0 / 5
Not happy about paying resort fee to hotels.com & then again to hotel. Parking fee a big surprise. Hotel was nice for original price but for the xtra 50.00 over your price we would have stayed elsewhere. Will not use hotels.com again unless i am reimbursed for those fee's. I wil also advise friends & family
1 night family trip
Crowne Plaza Niagara Falls Fallsview, Niagara Falls
Fair2.0 / 5
Not worth the money
Not worth the money. Very small rooms. Fallsview rooms has no view and you pay a premium for it.
1 night family trip
Crowne Plaza Niagara Falls Fallsview, Niagara Falls
Fair2.0 / 5
Me
Won't stay there again
2 night family trip
Crowne Plaza Niagara Falls Fallsview, Niagara Falls
Fair2.0 / 5
Not great
Room super tiny. Make sure to get a room with a falls view, as ours was a view of a wall and air conditioner units. Super dated hotel.
1 night romance trip

See all reviews

Crowne Plaza Niagara Falls Fallsview, Niagara Falls

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