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Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa

3.5 stars
Paseo Punta Ixtapa Lote 2Zona Hotelera, IxtapaGRO40880Mexico
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Excellent4.2 / 5
  • Major room renovations created unbearable noise for guests in multiple buildings. Guests…Sep 25, 2016
  • On arrival was told by the desk clerk that he was going to make an exception and give me…Sep 7, 2016
138See all 138 Hotels.com reviews
From 688 reviewsTripAdvisor Traveller Rating

Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa

from $183
  • Superior Room, Ocean View
  • Junior Suite, Ocean View
  • Deluxe Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Azul All Inclusive
  • Azul Ixtapa Beach Resort
  • Azul Ixtapa Beach Resort All Inclusive
  • Ixtapa Beach Resort
  • Resort Azul

Policies

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15 per day (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa treatment room(s)
  • Nightclub
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Pilates
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Premium food items
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Dining

Costa Azul - This restaurant specializes in Mediterranean cuisine. Reservations are required.

Oyster Bar - This restaurant specializes in seafood. Reservations are required.

La Terraza - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Plaza Mexicana - This buffet restaurant serves breakfast and dinner. Reservations are required.

Colores - This poolside buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Recreation

On Site

  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Playground on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Windsurfing nearby

Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa’s small print

Also known as

  • Azul All Inclusive
  • Azul Ixtapa Beach Resort
  • Azul Ixtapa Beach Resort All Inclusive
  • Ixtapa Beach Resort
  • Resort Azul

Policies

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 138 reviews

Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa
Outstanding5.0 / 5
Great Value and Wonderful stay
Ixtapa Zihuatanejo is one of the few resorts towns left in Mexico that is not crowded with tourists. Although there are several good hotels in the area, we find that Grand Azul Ixtapa as it is now called was the best option. The staff is attentive, the facilities are impeccable and the service throughout the hotel is excellent. The restaurants are all excellent except for the Japanese restaurant, we would not recommend it and definitely their sushi is absolutely terrible, but other than that the remaining of the restaurants were excellent and the service was very very good throughout the hotel and we were very happy and we will definitely come back again. We would recommend anyone to go first to their Mexican dining option and to make reservations there because we thought that of all the restaurants in the facility was to best and most creative. When you make a reservation make sure that you check for the two different Azul Ixtapa hotel since this one is the better one the other one is cheaper has lower grade restaurants and is mostly focused on families on a budget.
3 night romance trip
Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa
Outstanding5.0 / 5
wonderful staff
Great service
2 night romance trip
Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa
Good3.0 / 5
On par All-Inclusive
This was a great family All-Inclusive. We traveled with family, 8 total, we had 3 rooms. The hotel was great at accommodating our request to get the rooms together. We had 3 "Superior Rooms" booked, the only issue we had with the location of the rooms was that they were directly under the Lobby area. The Lobby area consisted of a bar, huge lounge area inside and out for people to drink and watch the live band that played every night. Our rooms were directly below and we could here the music and people out side all night. We asked to move to another spot and the were great at getting the rooms altogether again, they told us they were still "Superior Rooms" before we moved and when we packed up all three rooms and got our luggage moved over to the new tower, we realized that the rooms still had the Balcony but were smaller. We have been to 6 All-Inclusive resorts before this one and it was on par with the rest of them. They only thing they didn't that the rest of the resorts had was a stocked mini fridge. There was a mini fridge in the room but it was empty. Also with other All-Inclusive resort that we stayed at, if you booked a more expensive room it included Breakfast room service.
7 night family trip
Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa
Good3.0 / 5
Stay away from floors 10-14
First room we were in was right below the Lobby bar and they have a DJ or live band every night. After the second night we could not take it any more and requested to be moved to a new room. Stay away from any room on floors 14-10. 12 and 14 are right off the lobby areas and there is a lot of foot traffic on those floors. Floors 10 and 11 are right under the lobby bar. I know it sounds weird that the lobby is on floors 12 and 14, but the building is on a hill and starts out with floor level 10 and hotels generally do not have a 13th floor. New room had a really stiff bed, I woke up sore every morning. Also the AC units for both rooms were loud and had to be on 24x7 to keep the room around 70 degrees.
7 night family trip
Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa
Excellent4.0 / 5
Great family resort, service and authentic food
Air Conditioner power tripped one night and then another night it leaked water and had to have mtce come and clean out a drain pipe in the morning. This was after having to change rooms upon check in because the 2 rooms we were given were not adjoining. Pool water cleanliness could be improved as it appears they only fish out debris from the day before and vacuum the bottom near the stairs.
7 night family trip

See all reviews

Azul Ixtapa All Inclusive Beach Resort and Convention Center, Ixtapa

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