Overall decent property with amazing views. Service, non-existence. Trouble with the AC on hot day upon arrival, room didn’t cool until after we were ready for bed. Requested a second set of towels within a hour of check-in with response: we can bring them tomorrow. Didn’t receive until we returned the next day after returning from our day. We called Hotels.com support to get some traction with our issues and they couldn’t get intouch with the hotel over a period of two days.
If you think you may want even the most basic service from a hotel, this place is not for you.