Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
All-inclusive beach property with pool bar, near Botanical Gardens of Acapulco
Everything was fine until we tried to go to the beach and I kid you not, you had to take…
Mar 9, 2022
The Hotel is located in a beatiful place next to the beach,bar pool great,nice service
Feb 3, 2022
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
*See fees and policies for additional details or extra charges
I dont like that they're always trying to sell you something, very
victoria, 4 night romance trip, Jan 27, 2022
Verified Expedia guest review
The staff is very friendly, only people that are staying in the hotel,live or work in that community are allowed to enter that part of that town therefore is very nice and quiet.The pool was under construction so I only had beach access (limited) since you can only use the section on the hotel property. The rooms smelled like humid the first day. Not a big deal to me, I had a relaxing long weekend.
Sandra, 4 night romance trip, Sep 3, 2021
Verified Expedia guest review
Not satisfied
John, 3 night trip with friends, Jun 1, 2021
Verified Hotels.com guest review
not good for a vacation trip i do not recommend this place for nobody waste of money and vacation go at youre own risk i addvice you dont go here
2 night family trip, May 27, 2021
Verified Travelocity guest review
I would not stay here ever again, there are so many more places to stay, try somewhere else. Its old, our trip was late november and the hotels was super packed in Covid era, and to make it worse they have like 20 beds in the pool for like 2000 guests, supposedly is not allowed to reserve but all beds are reserved by 6am. Worst of all there are drunks in the pool area and they pee out of the pool in plain view and nobody from the hotel does anything. We had booked for 6 nights but took off by the 2nd night. Now comes the fight to see if I get my money back.
Juan, 7 night family trip, Nov 24, 2020
Verified Hotels.com guest review
They advertise check in is 3pm, but never have I not been allowed to check in a minute before 3. We arrived at 12:30 and had no access to facilities unless we wanted to pay crazy high prices for bad food. The food was the same everyday and was only edible at best. Most of the employees spoke no english at all. Our room was in the Jazmin tower and every night there was a live band outside that started about 9:30 pm and went several hours. Secluded location and you have to have a taxi everywhere, which costs $6-8 each way.
7 night family trip, Mar 14, 2020
Verified Expedia guest review
Million dollar view, safe swimming in the bay. Food plain, but excellent. Many steps, difficult to negotiate for handicap.
7 night romance trip, Mar 2, 2020
Verified Expedia guest review
Korynna, 3 night trip, Jan 6, 2020
Verified Hotels.com guest review
Todo excelente ...........,!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!..........
2 night family trip, Dec 6, 2019
Verified Orbitz guest review
The property is private and clean, Different places to eat inside the hotel.
Alfredo, 3 night family trip, Dec 6, 2019
Verified Expedia guest review