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1 room, 2 adults

Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco

3.5-star3.5 stars
Av. Costera Guitarrón, No. 110, Fracc. Playa Guitarrón, Acapulco, GRO, 39880, Mexico

All-inclusive beach property with pool bar, near Botanical Gardens of Acapulco
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.0
Food
Food is all right
Amenities
Amenities are not the best
130See all 130 Hotels.com reviews
From 1,397 reviews

TripAdvisor Traveller Rating

Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco

from $166
  • Deluxe Vista Parcial al Mar
  • Romance Room, Balcony
  • Super Saver Standard Room Balcony
  • Deluxe Vista Nature
  • Royal Deluxe Vista al Mar
  • Deluxe Family Suite Pool View
  • Deluxe Family Suite Partial Ocean View
  • Premier Ocean View

What’s around Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco

Top spots nearby

Recommended by this property

  • Botanical Gardens of Acapulco (12-minute walk)
  • El Rollo Acapulco (20-minute walk)
  • Acapulco Golf Club (24-minute walk)
  • Acapulco Convention Center (24-minute walk)

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 23 min drive
  • Self parking (surcharge)

About Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco

Location.
Spread over a green hillside with a winding river and a private beach, the Park Royal Acapulco All Inclusive Family Beach Resort provides resort accommodations overlooking Acapulco Bay, Mexico. Within a 5-minute drive from the hotel are the CICI Water Park, Club de Golf Acapulco, and the Centro de Convenciones. Acapulco city center is 15 minutes away.

Property Features.
El Pescador serves lunch with views of the beach and ocean; Bahia, in the hotel lobby, offers Mexican and international cuisine; and La Trattoria features Italian cuisine and views of the Acapulco Bay. The Lobby Bar features sunset views, cocktails and coffee drinks, while both La Langosta and La Margarita bars serve drinks until early evening. All buffet and à la carte meals are included in the room rates under the All-Inclusive plan.

The hotel has a private beach and 2 outdoor pools for swimming and sunning. A daily activities program includes aqua-aerobics, beach walks, scuba demonstrations, snorkel lessons, cooking lessons, karaoke nights, water polo, use of kayaks and pedal boats, and beach soccer. The hotel also holds casino nights and disco nights. Special games and contests are available for children 6 to 12 years of age. Guests can rent computers. Although on-site activities are complimentary, equipment rental may include a surcharge. A convenience store is also available.

This hotel purifies its water.

Guestrooms.
Located on the south shore of Acapulco Bay, this oceanfront hotel provides 218 rooms in 13 villa-style buildings. A tram operates between the lobby and guest accommodations. All rooms have balconies to enjoy the fresh air. Amenities include 27-inch flat-screen TVs, air conditioning, marble floors, in-room safes (surcharge), and direct-dial telephones.

At a glance

Key facts

Size

  • 218 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 5 - 11)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Snorkeling on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 13
  • Year Built 1984
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included

Activities and facilities/equipment
Land activities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Yoga

Kids' club
  • Supervised activities for children between 5 and 11 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Dining

Bahia - This restaurant serves breakfast and dinner.

El Pescador - This restaurant specializes in seafood and serves lunch only.

La Trattoria - This restaurant serves dinner only.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco’s small print

Also known as

  • Acapulco Park Royal
  • Park Royal All Inclusive Family Beach
  • Park Royal Inclusive Family
  • Park Royal Acapulco
  • Park Royal Acapulco All Inclusive
  • Park Royal Acapulco Hotel Acapulco
  • Park Royal Hotel Acapulco
  • Park Royal Resort Acapulco
  • Park Royal All Inclusive Family Beach Resort
  • Park Royal Acapulco Family Beach
  • Park Royal Acapulco All Inclusive Family Beach

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 6 per day

Safes in guestrooms can be used for USD 1 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 130 reviews

Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco
Very Good8.0
Great service, great view, old hotel
The hotel had a great location, with a small private beach, good ro rest on the sea. People working on the hotel showed a great service attitude. Not much options for the "all inclusive" food and drinks. The cons is that hotel is kind of old.
Julio, us4 night family trip
Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco
Poor2.0
ABSOLUTELY DISGUSTING EXPERINCE
HAD THE WORST TIME OF OUR LIVES HERE. THEY TREAT AMERICANS AND CHINESE PEOPLE REALLY BAD HERE. EVERYTHING CLOSE HERE AT 8 PM. ONE OF OUR FRIENDS HAD FOOD POISONING AND WE CALLED FOR ROOM SERIVE TO ASK FOR HOT WATER AND THEY SAID NO ROOM SERVICE AND HUNG UP. WE HAD TO GO BOIL OUR OWN WATER FOR TWO DAYS. IT IS SO FAR AWAY FROM THE CITY, TAKE TAXI EVERY WHERE AND SO EXPENSIVE. I LEFT MY SLIPPERS AND SHORT IN ONE ROOM AND THEY TOLD ME THAT I NEED TO SEND SOMEONE THERE TO PICK THEM UP. I TOLD THEM I COULD SEND FEDEX OR UPS AND PAY FOR IT, I EMAILED THE HOTEL BUT NO RESPONSE. I GUESS THEY ALREADY SHARED MY STUFF BETWEEN THEM. I WILL NEVER EVER STAY THERE AGAIN AND NEVER RECOMMEND ANY CHINESE OR AMERICAN PEOPLE TO GO THERE. WE HAD TOTAL 7 ROOMS AND WE ALL HATED IT. I HATE TO SAY THAT BUT HOTELS.COM SHOULD BE ASHAMED TO WORK WITH THIS HOTEL. THE LAST TWO DAYS WE CHANGED HOTELS TO ANOTHER HOTEL BECAUSE IT WAS SO BAD...
CENK, us4 night trip with friends
Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco
Poor2.0
HORRIBLE.
HORRIBLE. ABSOLUTELY HORRIBLE. NEVER AGAIN AT THIS HOTEL. WE WENT THERE TUESDAY THROUGH SUNDAY. TUESDAY THROUGH FRIDAY, THERE IS NOTHING TO DO IN THE HOTEL. EVERYTHING CLOSES AT 8 PM. AND THEY RENT THE BEACH AREA TO OTHER PEOPLE AND THEY WOULD NOT LET THE HOTEL CUSTOMERS USE IT. AFTER 8 PM ALL YOU CAN DO IS GO TO YOUR ROOM. IT IS SO FAR AWAY FROM THE CENTER THAT YOU NEED TO TAKE A TAXI EVERY TIME AND GET READY TO PAY A HIGH PRICE FOR IT. THE FOOD IS ALWAYS THE SAME AND THE WAITERS WOULD NEVER EVER COME AND ASK YOU IF YOU WANT TO DRINK SOMETHING. AND IF YOU ASK FOR SOMETHING, THEY SEEM TO BE ANGRY. I TALKED ABOUT MY PROBLEMS MANY TIMES, BUT THEY NEVER TRIED TO HELP ME, THE LAST TWO DAYS OF MY STAY, I LEFT THE HTEL AND WENT TO BANYAN TREE CABO MARQUES. PARK ROYAL IS CHEAP, SO YOU GET WHAT YOU PAY FOR, PAY A LITTLE EXTRA AND GO SOMEWHERE ELSE, ALL INCLUSIVE IS NOT WORTH IT.
CENK, us4 night trip with friends
Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco
Good6.0
7/10
This hotel was overall pretty good. We had some issues during check-in as I accidentally booked it for one person so the clerk (very rudely) said there was nothing he could do and offered another room for my partner at a higher price than I had paid before so I ended up paying double for one room which was rather frustrating. The staff other than the receptionist was really friendly and the bartenders Gilberto and Filiberto are top notch! Every thing was clean although it seemed a little outdated, as if the hotel had been stuck in the 90's. Would come for the all inclusive portion though, since the area wasn't particularly tourist friendly.
geoffry, us2 night trip with friends
Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco
Good6.0
Park Royal is a low-mid end all inclusive resort. The food in the buffet restaurant is not very interesting. We cached a 50% off deal - which made the stay equivalent to the money paid - however had we paid full I would have been very disappointed. The positive side - in which the hotel wins is the private beach area - which is very nice and secure.
Anders Rabing, usFamily trip

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Park Royal Acapulco All Inclusive Family Beach Resort, Acapulco

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