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AC Hotel by Marriott Phoenix Downtown

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Property amenity
Desk, laptop workspace, iron/ironing board, rollaway beds
Desk, laptop workspace, iron/ironing board, rollaway beds
Room, 1 King Bed with Sofa bed, Non Smoking, City View | Desk, laptop workspace, iron/ironing board, rollaway beds
Room, 1 King Bed with Sofa bed, Non Smoking, City View | Desk, laptop workspace, iron/ironing board, rollaway beds

Overview of AC Hotel by Marriott Phoenix Downtown

AC Hotel by Marriott Phoenix Downtown

3.0 star property
3-star hotel with restaurant, near Phoenix Convention Center

8.8/10 Fabulous

310 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
414 NORTH 5TH STREET, Phoenix, AZ, 85004

Room options

About this area

What's nearby

  • In Downtown Phoenix
  • Phoenix Convention Center - 5 min walk
  • Chase Field - 10 min walk
  • Talking Stick Resort Arena - 6 min drive
  • Grand Canyon University - 13 min drive
  • Phoenix Zoo - 13 min drive
  • Desert Botanical Garden - 16 min drive
  • Arizona State University - 17 min drive
  • Scottsdale Fashion Square - 21 min drive
  • Ak-Chin Pavilion - 19 min drive
  • Camelback Mountain - 27 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 12 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 25 min drive
  • Scottsdale, AZ (SCF) - 26 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 27 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 31 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 38 min drive
  • 3rd Street - Washington Station - 7 min walk
  • Van Buren - 1st Ave Station - 10 min walk
  • 3rd Street - Jefferson Station - 10 min walk

Restaurants

  • Einstein Bros. Bagels - 6 min walk
  • Networks Bar and Grill - 7 min walk
  • The Rose & Crown - 7 min walk
  • Pizzeria Bianco - 7 min walk
  • The Breadfruit - 7 min walk

About this property

AC Hotel by Marriott Phoenix Downtown

AC Hotel by Marriott Phoenix Downtown puts you 0.3 mi (0.4 km) from Phoenix Convention Center and 0.5 mi (0.8 km) from Chase Field. Guests can visit the fitness centre for a workout or grab a bite to eat at AC Kitchen, which serves breakfast. The property is only a short walk to public transportation: 3rd Street - Washington Station is 7 minutes and Van Buren - 1st Ave Station is 10 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 30 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • 4 meeting rooms
  • Conference space (3837 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

AC Kitchen – This restaurant only serves breakfast.
AC Lounge – This bar only serves dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 17.95 per person (approximately)

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Self-parking costs USD 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

<p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown PHOENIX
AC Hotel by Marriott Phoenix Downtown Hotel PHOENIX

Frequently asked questions

Does AC Hotel by Marriott Phoenix Downtown offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Phoenix Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Phoenix Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott Phoenix Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel by Marriott Phoenix Downtown?
Yes. Self-parking costs USD 30 per day. Electric car charging is available.
What are the check-in and check-out times at AC Hotel by Marriott Phoenix Downtown?
You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at AC Hotel by Marriott Phoenix Downtown?
No, this hotel doesn't have a casino, but Vee Quiva Casino (22-min drive) and Casino Arizona (22-min drive) are both nearby.
What is there to do at AC Hotel by Marriott Phoenix Downtown and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near AC Hotel by Marriott Phoenix Downtown?
Yes, there's an on-site restaurant, AC Kitchen. Nearby restaurants include Einstein Bros. Bagels (6-min walk), Networks Bar and Grill (7-min walk) and The Rose & Crown (7-min walk).
What's the area around AC Hotel by Marriott Phoenix Downtown like?
AC Hotel by Marriott Phoenix Downtown is in Downtown Phoenix, a short 7-minute walk from 3rd Street - Washington Station and 5 minutes' walk from Phoenix Convention Center.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice, clean & New hotel. Wonderful staff serving bfast even earlier that planned for many East coast riser. Super nice and super service. Thank you!
Elisabeth, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Jose Luis, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Convention center event
I was there for a convention, I paid for a king bed with sofa and city view. I got there and they gave me two queen standard room facing the garage. They told me they were sold out and I had to get what they gave me or cancel. Hotels.com was able to help me but the front desk was no help at all and had the attitude of oh well.
Amanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the modern feel to this hotel, the room I received exceeded my expectations and was very cozy and clean. I did not get to dine at the hotel but I definitely plan to return.
ALEXIS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location to Chase Field!!
This AC Hotel by Marriott Phoenix Downtown is in the PERFECT location to go to an event at Chase Field! We were within 10 minutes walking distance, and it was totally safe, and right down the street, and I couldn't have picked a better Hotel. The hotel was really nice, and modern, and the staff was amazing! The lobby area was very nice, and there is seating everywhere and there is a nice bar, and a Fantastic area right outside with a couple fireplaces where we went every night. Our room was so nice, and so clean, and the bed was comfy with lots of pillows. There was a little frig, and safe, and an area to hang our stuff. The bathroom so clean, and the shower was so big with supplied amenities. I would totally stay here again, especially for an event at Chase Field!!
Sitting area and Bar
Outside
Fabulous Fireplace
Our room
Les J, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly Service but Worn
The staff were friendly and helpful. The condition was worn and run down in the rooms. Rugs and carpets were so worn I couldn’t determine if they were not vacuumed or just worn. I think I settled on worn. The bathroom door is not really a door so there was little privacy from noise and light. There was no microwave so reheating coffee was not an option. The lobby area is we beautiful and the locations was perfect to walk almost anywhere.
Matt, 2-night trip
Verified Hotels.com guest review

4/10 Fair

No king rooms available
Booked this room 9 months ago. Did not get the room we reserved.
Addam, 1-night trip
Verified Hotels.com guest review