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All inclusive

Viva Wyndham Azteca Resort - All Inclusive

All-inclusive beachfront property with spa, near Quinta Avenida

  • Free buffet breakfast, free WiFi, and free parking

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1 / 82Beach
8.0.Very Good.
  • The people that worked at the resort were extremely nice

    Jan 2, 2021

  • great service and entertainment. Wished pools wouldve been warmed

    Dec 28, 2020

See all 240 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 335 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Children's club
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)

What’s around

  • In Playacar
  • Quinta Avenida - 21 min walk
  • Mamitas Beach Club - 37 min walk
  • Playacar Golf Club - 37 min walk
  • Grand Coral Golf Riviera Maya - 5.4 mi / 8.6 km
  • Xplor Theme Park - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Garden View - 1 King Bed
  • Superior Garden View - 2 Queen Beds
  • Superior Ocean View - 2 Queen Beds
  • Superior Pool View - 1 King Bed
  • Superior Pool View - 2 Queen Beds
  • Superior Oceanfront - 1 King Bed
  • Accessible Room Superior Garden View - 1 Queen Bed

Location

  • In Playacar
  • Quinta Avenida - 21 min walk
  • Mamitas Beach Club - 37 min walk

What’s around

Landmarks

  • In Playacar
  • Quinta Avenida - 21 min walk
  • Mamitas Beach Club - 37 min walk
  • Playacar Golf Club - 37 min walk
  • Grand Coral Golf Riviera Maya - 5.4 mi / 8.6 km
  • Xplor Theme Park - 6.2 mi / 10 km
  • Xcaret Eco Theme Park - 6.7 mi / 10.7 km
  • El Camaleon Mayakoba Golf Course - 8.2 mi / 13.3 km
  • Tres Rios Ecopark - 9.9 mi / 15.9 km
  • Xel-Há Park - 30.4 mi / 49 km

Getting around

  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

At a glance

Size

  • 335 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. The hotel provides onsite PCR and Antigen COVID-19 testing for a surcharge. Visit Guest Services upon arrival to get details on testing and scheduling to ensure results are ready in time by departure.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 6533
  • Conference space size (meters) - 607
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball
  • Tennis rackets
  • Kids club

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Snorkeling gear
  • Golf
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily.

Dining

El Nopal - This buffet restaurant serves breakfast, lunch, and dinner.

II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

El Cenote - This poolside bar serves light fare only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Windsurfing on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Azteca Resort
  • Wyndham Viva Azteca
  • Viva Wyndham Azteca Inclusive
  • Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
  • Viva Wyndham Azteca All Inclusive Playa del Carmen
  • Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen
  • Viva Wyndham Azteca All Inclusive
  • Viva Wyndham Azteca Resort All Inclusive
  • Hotel Viva Wyndham Azteca Resort - All Inclusive
  • Azteca Wyndham
  • Viva Wyndham Azteca Inclusive
  • Viva Wyndham Azteca Resort All Inclusive
  • Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen
  • Viva Azteca
  • Viva Azteca Resort
  • Viva Wyndham Azteca All Inclusive
  • Viva Wyndham Azteca Playa del Carmen
  • Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
  • Wyndham Azteca

Optional extras

Safes in guestrooms can be used for USD 2 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Viva Wyndham Azteca Resort - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring Italian cuisine and poolside dining. Nearby restaurants include Perché no (2.3 mi), Doña Aurelia (2.4 mi), and L'Atelier (2.5 mi).
  • Yes, an airport shuttle is available.
  • Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Viva Wyndham Azteca Resort - All Inclusive also has an outdoor pool, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
8.0.Very Good.
  • 8.0.Very Good

    We liked their all you can eat food and their bar service. We did not like their beds and having to check-in to reserve dinner at their restaurants.

    7 night family trip, Dec 25, 2020

    Verified Expedia guest review

  • 2.0.Poor

    I didn't like my room. It was hidden all the way in the back. 10 min walk to the beach! They gave me the wrong room!

    6 night family trip, Dec 23, 2020

    Verified Expedia guest review

  • 6.0.Good

    Room walls were dirty. Beds were uncomfortable. Long wait time to check in

    1 night family trip, Dec 1, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Beds uncomfortable dirty walls in room food was okay

    5 night family trip, Nov 26, 2020

    Verified Expedia guest review

  • 6.0.Good

    This resort is closed. Reservations are being moved to Viva Maya.

    Hank, 5 night romance trip, Nov 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Always a great place to stay! Been here several times. Felt very safe extra extra careful safety and cleanliness and sanitizing all the time. 5 stars!!!

    Terrie, 7 night family trip, Nov 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The Staff went to great measures to make sure the property was clean and safe for the guests. We felt very safe there, great vacation.

    8 night family trip, Mar 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Liked how close to the beach it was. I would've liked more shows or events during the daylight

    Daniel, 4 night family trip, Mar 10, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    This is an excellent size (~300 rooms) facility, right on the beach, very clean, good food/drinks options with attentive staff.

    4 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Grounds were pretty and wi-fi was AMAZING. Would have liked bottled water in refrigerator, wash clothes to be included along with the towels, less fat pillows in shams and more flat pillows in pillow cases for rooms with two beds, Kleenex in room without having to request it, better tasting non-premium alcohol, some sort of rack on the balcony to hang swim suits to dry, some sort of clock in the room and more English speaking TV channels.

    6 night romance trip, Mar 3, 2020

    Verified Expedia guest review

See all 240 reviews