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Viva Wyndham Azteca Resort - All Inclusive

Photo gallery for Viva Wyndham Azteca Resort - All Inclusive

Exterior
On the beach, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Viva Wyndham Azteca Resort - All Inclusive

Viva Wyndham Azteca Resort - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Quinta Avenida

8.0/10 Very Good

1,029 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $424
Price available on 2/9/2023
Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 23 min walk
  • Playacar Golf Club - 1 min drive
  • Quinta Avenida - 4 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Mamitas Beach - 15 min drive
  • Xplor Theme Park - 18 min drive
  • Xcaret Eco Theme Park - 21 min drive
  • Ferry to Cozumel - 26 min drive
  • Maroma Beach - 33 min drive
  • Xel-Há Park - 46 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

Restaurants

  • Fruta Madre - 18 min walk
  • Curry Omm - 19 min walk
  • Carnitas Teresita - 4 min drive
  • Lara & Luca - 5 min drive
  • El Nero - 5 min drive

About this property

Viva Wyndham Azteca Resort - All Inclusive

At Viva Wyndham Azteca Resort - All Inclusive, you can spend time at the beach enjoying beach massages, yoga, and volleyball, plus you'll be just a 5-minute drive from Playa del Carmen Main Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. El Nopal, one of 4 restaurants, serves breakfast, lunch, and dinner. Other features of this upscale property include a free kid's club, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and bar.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 339 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Bodyboard on site

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Scooter/moped rentals
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Bodyboard on site
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (6533 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on site

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

El Nopal - This buffet restaurant serves breakfast, lunch, and dinner.
II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Cenote - This poolside bar serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.54 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for USD 2 per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

<p>Construction is underway at a neighboring building and there may be noise disturbance from the construction work. </p><p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Azteca Resort
Azteca Wyndham
Viva Azteca
Viva Azteca Resort
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Playa del Carmen
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Wyndham Azteca
Wyndham Viva Azteca
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive Playa del Carmen
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Resort All Inclusive
Hotel Viva Wyndham Azteca Resort - All Inclusive
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen

Frequently asked questions

Does Viva Wyndham Azteca Resort - All Inclusive offer free cancellation for a full refund?
Yes, Viva Wyndham Azteca Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viva Wyndham Azteca Resort - All Inclusive?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Viva Wyndham Azteca Resort - All Inclusive on Feb 9, 2023 start from $424, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viva Wyndham Azteca Resort - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Viva Wyndham Azteca Resort - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Viva Wyndham Azteca Resort - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viva Wyndham Azteca Resort - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Viva Wyndham Azteca Resort - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Viva Wyndham Azteca Resort - All Inclusive?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Viva Wyndham Azteca Resort - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Viva Wyndham Azteca Resort - All Inclusive also has an outdoor pool, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Viva Wyndham Azteca Resort - All Inclusive?
Yes, there are 4 onsite restaurants, featuring Italian cuisine and poolside dining. Nearby restaurants include Ristorante Latinos (2.3 mi), Perché no (2.3 mi), and Doña Aurelia (2.4 mi).
Does Viva Wyndham Azteca Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Viva Wyndham Azteca Resort - All Inclusive like?
Viva Wyndham Azteca Resort - All Inclusive is located on the waterfront in Playacar, a short 13-minute walk from Xaman Ha Aviary and 9 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha. Travelers say this property is in a good location.

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very Good

Jacqueline, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Breanna, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Not overwhelming to get around even with a knee disability.
Verified Expedia guest review

10/10 Exceptional

Beyond our expectations. Would absolutely stay again
Verified Expedia guest review

8/10 Very Good

Small hotel with great staff. Very clean. The smoking of guests is awful and sometimes you could still smell the smoke in the room
Daniel, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff.
Alexandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Had a great time at Viva! Lo disfrutamos mucho! Very clean and close to la 5ta Avenida.
Victor, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place, nice location and fantastic service!
Jana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything on the resort was close. It wasn't so big that everything was spread out. All rooms are close to food, pool, and beach. The bracelet room keys are the bomb. They should have been invented years ago. No more keeping up with a room key. I did NOT like the membership meeting. Wasted too much beach time sitting in a meeting room.
Jennifer, 9-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Irina, 14-night family trip
Verified Expedia guest review