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Copthorne Hotel Cameron Highlands

Photo gallery for Copthorne Hotel Cameron Highlands

Front of property – evening/night
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Copthorne Hotel Cameron Highlands

Copthorne Hotel Cameron Highlands

4.0 star property
4-star hotel with 3 restaurants, near Raju Hill Strawberry Farm

7.2/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
Map
Kea Farm, Cameron Highlands, Brinchang, Pahang, 39100
Main amenities
  • 24-hour front desk
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Daily housekeeping
  • Fitness centre
  • Front desk safe
  • Garden
  • Indoor pool
  • Room service
  • Snack bar/deli
  • Spa services
For families
  • Fridge
  • Garden
  • Playground on site
  • Private bathroom
  • Rollaway/extra beds
  • Television

Room options

About this area

What's nearby

  • Boh Tea Plantation - 5 min drive
  • Cameron Highland Night Market - 6 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 74 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 153 min drive
  • Kuala Lumpur International Airport (KUL) - 122.4 miles/197 km

Restaurants

  • Teh Tarik Place Cameron Highland - 8 min walk
  • Jin Jin Steamboat Restaurant 晶晶西餐生鍋屋 - 5 min walk
  • Water Cress Valley - 2 min drive
  • Tristan's Terrace 'Boh' - 8 min drive
  • Fruits Stall - 19 min walk
Map

About this property

Copthorne Hotel Cameron Highlands

When visiting Brinchang, Copthorne Hotel Cameron Highlands is a great choice to consider. Guests can grab a bite to eat at one of the 3 restaurants, then indulge in massages, aromatherapy or reflexology. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers like the breakfast and location.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 317 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Facilities

  • An indoor pool
  • Banquet hall
  • Built in 1996
  • Fitness centre
  • Garden
  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 32 for adults and MYR 19 for children

Children & extra beds

  • Rollaway beds are available for MYR 70.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 5:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available in the apartment building.

Also known as

Copthorne Cameron Highlands Hotel Brinchang
Copthorne Cameron Highlands Hotel
Copthorne Cameron Highlands Brinchang
Copthorne Cameron Highlands
Equatorial Cameron Highlands Hotel Brinchang
Equatorial Hotel Cameron Highlands
Copthorne Hotel Cameron Highlands Brinchang
Equatorial Resort Cameron Highlands
Copthorne Cameron Highlands
Copthorne Hotel Cameron Highlands Hotel
Copthorne Hotel Cameron Highlands Brinchang
Copthorne Hotel Cameron Highlands Hotel Brinchang

Frequently asked questions

Does Copthorne Hotel Cameron Highlands offer free cancellation for a full refund?
Yes, Copthorne Hotel Cameron Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Copthorne Hotel Cameron Highlands?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Copthorne Hotel Cameron Highlands?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 5:00 PM.
Are pets allowed at Copthorne Hotel Cameron Highlands?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Copthorne Hotel Cameron Highlands?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Copthorne Hotel Cameron Highlands?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Copthorne Hotel Cameron Highlands and nearby?
Copthorne Hotel Cameron Highlands has an indoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Copthorne Hotel Cameron Highlands?
Yes, there are 3 on-site restaurants.
What's the area around Copthorne Hotel Cameron Highlands like?
Copthorne Hotel Cameron Highlands is a short 5-minute walk from Kea Farm and 6 minutes' walk from Cameron Highland Butterfly Farm. Travellers recommend the hotel for its walkable location.

Reviews

7.2

Good

6.9/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

6.7/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Chew, 1-night trip
Verified Hotels.com guest review

6/10 Good

This hotel is a bit run down - the wall paper in corridor peels off - some stranger odour too. A Malay family staying next door to our room was cooking (or preparing noodles) with some special dried fish ingredient they brought in, and the smell was awful. However, the balcony view is fantastic.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Average and comfortable stay
The hotel is average comfortable considering the number of years it has been around. The facilities need upgrading especially the door lock which can be a security concern. Nonetheless, my stay is pleasant and comfy for me.
3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Worst hotel I have ever stayed in. Staff were not helpful. Towels were not changed and rooms were not cleaned. Rooms were dirty Carpet and floor not clean. The whole hotel should be closed and completely cleaned. Disgrace to the Copthorne name and Management
Verified Expedia guest review

4/10 Fair

CHEE HONG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely scenery with lots of flowers, friendly and helpful staff. Water quality needs to be improved as it s yellowish.
Verified Expedia guest review

4/10 Fair

Disappointing stay
Hotel was run down, room smell moldy, the door don’t look secure, it seems to be like pry open several times. rusty water running down from all taps. Don’t even dare to shower or brush teeth. Toilet no floor map, no consider of safety. Don’t understand why it still keeps the status of 4 star hotel. Luckily was there for just 1 night, will not consider staying there again.
sherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MOHAMAD YUSOF, 1-night trip
Verified Hotels.com guest review

6/10 Good

Woon Kiat, 4-night trip
Verified Hotels.com guest review

2/10 Poor

song yee, 1-night trip
Verified Hotels.com guest review